Customer Service Administrative Assistant

Dawn Caron

Executive Administrative Assistant

Las Vegas, NV

****.*****@***.*** - 906-***-****

Seeking to combine my diversified experience with my ability to be professional, dependable, compassionate

and enthusiastic

WORK EXPERIENCE

Executive Administrative Assistant/Office Manager

JC Development Co., Inc - Iron Mountain, MI - 1997 to Present

Virtual administrative position since 2008

• Manage all accounting activities & payroll on QuickBooks

• Prepare written correspondence for property & legal transactions

• Create & maintain all office documents utilizing Microsoft Office Suite

Assistant Store Manager

Christopher & Banks Clothing Store - Iron Mountain, MI - 2012 to 2013

Lead entire store team to assure excellent sales service

• Implement all company initiatives in partnership with Store Manager

• Train sales associates in selling techniques & register procedures

• Perform all daily management duties & store operations

Certified Substitute Teacher

Iron Mountain MI School District - Iron Mountain, MI - 2005 to 2012

Assume all duties of regular classroom teacher

• Direct learning experience & provide guidance of students in classroom

• Maintain cordial relationships with colleagues

• Experience in all elementary, middle & high school grades (Pre K - 12)

Assistant to Administrator

Orthopaedic Associates - Shreveport, LA - 1993 to 1995

Patient reception & managed all treatment room turnover

• Transcribed & edited recorded material from physicians

• Managed patient charting and general office duties as assigned

• Facilitated written and verbal correspondence from patients

Financial Services Representative

Bank of America Arizona - Mesa, AZ - 1991 to 1992

Opened new accounts and serviced established accounts

• Provided customer support to prospective and existing customers

• Conducted orientation interviews on services with each new customer

• Informed members of necessary disclosures and information for service

Assistant Manager

Millers Outpost Clothing Store - Tempe, AZ - 1989 to 1992

Assisted store manager in achieving store sales plan

• Controlled expenses and prevented loss to maximize profit

• Merchandised store daily to visually appeal to customers

• Utilized effective customer service skills to promote successful profit

EDUCATION

Bachelor of Science in Business Management/Marketing

Northern Michigan University - Marquette, MI

1984 to 1988

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