Customer Service Administrative Assistant

Jada Woods

**** **** *****

Houston, TX *****

Phone: 281-***-****

Email: *********@*******.***

Objective: Seeking a full-time position as a Healthcare Administrative Assistant responsible for

performing clinical and administrative duties in all areas of the medical practice and securing a stable

position in which my skills and talents can be utilized and developed towards future advancement

opportunities with an organization.

EXPERIENCE

Christus Health 2009-2013

Revenue Business Service Associate

• Answer a high volume of internal and external calls in a professional manner

• Accountable for handling confidential and sensitive information in a professional

manner

• Responsible for scheduling patient appointments, arranging catering for office

meetings, conferences, and presentations.

• In charge of maintaining and organizing patient files and records in computer

database

• Responsible for verifying all patients Worker’s Compensation Insurance and/or

Medical Insurance

• Responsible for communicating with all levels of management, sales reps, and

patients.

• Responsible for accessing and collecting Urine Drug Screenings, Breath Alcohol

Testing, Urine Alcohol Testing, and Hair Collection Testing

• In charge of taking patients complete medical history and vitals

• Accountable for utilization of all office medical equipment

• Collect and process all customer payments and manage office budget reports

Wal-Mart 2007-2009

Inventory Control Specialist

• Answer a high volume of internal and external calls in a professional manner

• Accountable for handling confidential and sensitive information in a professional

manner

• Responsible for communicating with all levels of management, customers, and

employees

• Prepare material for shipping and receiving for vendors

• Responsible for creating monthly processing reports

• Responsible for maintaining and updating information onto the computer database

Lowe’s 2006-2007

Customer Service Associate/ Cashier

• Accountable for handling confidential and sensitive information in a professional

manner

• Responsible for communicating with all levels of management, employees, and sales

reps

• Demonstrate respect and professionalism when greeting and assisting customers

• Ut ilizes strong interpersonal skills when interacting with customers

EDUCATION

Eisenhower High School 2001

Houston, TX Diploma

North Harris Community College 2007-Present

Houston, TX Major-Pharmacy Tech

QUALIFICATIONS & SKILLS

• 8 years in a customer service environment

• 5 years in a medical clinic environment

• Proficient with M icrosoft Word, Excel, Access, PowerPoint, and Outlook software

• Willing to gain knowledge of new skills

• Takes great initiative in all duties

• Proven team player

• Excellent communication, analytical, and organizational skills

• Able to work independently with minimum supervision

• Proficient with 10 key, copier, scanner, and fax machine

• Able to manage multiple projects and meet deadlines in a fast-paced environment

w hile keeping focus on quality and confidentiality

Contact this candidate