Customer Service Sales Associate

Katie E. Raffa

** ******* ******, *********, ** *1604

Home: 508-***-**** Cell: 508-***-**** Email: **********@*****.***

OBJECTIVE

I am seeking a position in an office environment.

SKILLS

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Proficient in Microsoft Word, Excel, Ability to work well with others

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Power Point, and Publisher Communication Skills

• Customer Service

• Organizational Skills

EDUCATION

Worcester State College, Worcester, MA 2008

B.S. Early Childhood Development

B.S. Psychology

CERTIFICATIONS & AWARDS

Dean College, Franklin, MA 2005

Trustees’ Prize in Child Studies

• Early Education and Care Certified Teacher 2009

• Early Education and Care Certified Lead Teacher 2009

WORK EXPERIENCE

St. Bernadette’s Catholic School, Northborough, MA 2011-2014

Kindergarten & 2nd Grade Aide

Responsibilities:

• Teacher Collaboration

• Evaluate Student Work

• Assisting Students with Work

St. Bernadette’s Catholic School, Northborough, MA 2009-2011

Pre-k 3 Teacher

Responsibilities:

• Create Lesson Plans

• Student Assessments

• Teacher Collaboration

• Teacher/Parent Collaboration

• Social/Emotional Development

• Fine/Gross Motor Development

• Creative Arts

St. Bernadette’s Catholic School, Northborough, MA 2008-Present

Extended Day Teacher: Preschool/Kindergarten

Responsibilities:

• Literature Sharing

• Social/Emotional Development

• Fine/Gross Motor Development

• Creative Arts

Christ Lutheran Nursery School, West Boylston, MA 2008

Student Teacher/Pre-Practicum

Responsibilities:

• Developed Lesson Plans

• Completed 150 Hours of student teaching

• Developed and implemented thematic unit

• Completed one week takeover

YWCA, Worcester, MA 2007

One on One Literacy Tutor

Responsibilities:

• Developed Lesson Plans

• Tracked child’s progress with various assessments

The Paper Store, Shrewsbury, MA 2006-2010

Sales Associate/Cashier

Responsibilities:

• Customer Service

• Inventory

• Register

Contact this candidate