Sagar Vaidya
******.******@*****.***
Career Summary
I am working as Test Manager since last 4 years with CIBC Bank, Canada here
I handled various banking products. Prior to that I have worked as Test
manager for 2 years and test lead for 4 years for Citibank, NA and State
street bank, NA, where I worked in Wealth management and corporate banking
domains.
In these years I got opportunity to work in various regions US, Canada and
India, My key roles were, handling multiple ongoing project teams, assuring
on time delivery, reporting projects status to steering committees,
directors and managing people.
In these 10+ years, I got opportunity to manage testing projects in
waterfall methodology and Agile methodology, which included projects for
database Migration, new website launch, IVR launch, Thin client, Virtual
desktop Image, CRM, ERP and telephone banking domain.
With all my knowledge and experience that I will bring with me I am sure I
will be able to prove myself very profitable resource for your
organization.
Area of Expertise
. Lead the team in planning, preparing and executing effective test
efforts and walkthroughs and manage, create, and deliver testing strategies
and plans using risk analysis methodologies and tools and that align with
the development approach/methodology selected for the project
. Ensure the test process, methodologies and tools are applied
appropriately and that test phase entry/exit criteria are agreed to by
stakeholders and applied by the test team
. Communication and understanding of the impact to testing for scope
changes to the project management team both from a timeline/cost and a risk
perspective
. Review and provide input to project documentation as required; monitor,
assess and mitigate testing risks; monitor and track testing progress
. activities and tasks are completed as scheduled
. Manage and support the team in creating reusable test assets for both
manual and automated test scripts
. Manage the defect process ensuring defects are documented, tracked and
reported to facilitate timely fixes and report the status of test planning,
defects and execution activities, including regular status updated to the
project team using quality metrics and contribute to project readiness
assessments and participate and contribute to lessons learned
. Ensure testing is conducted in a manner that does not impact the
production and in accordance with established information security and
information privacy policies and guideline
. Act as primary liaison for testing resources and business participants on
business acceptance test support
. Manage approval of Test Strategy, Test Plan and Entry/Exit criteria with
appropriate project partners
. Communicate and negotiate testing timelines, budget, staffing, scope and
critical milestones with project managers
. Manage relationships with project team members, third party vendors/
service partners, release teams and client areas as appropriate
. Provide insight, information and recommendations on industry trends and
significant issues
. Conduct regular performance reviews of quality and in a timely manner,
discussing and assisting employees with their growth and development
. Software Testing Methodologies (Agile, Waterfall)
. Team Management & Development (Training/Coaching and performance
evaluation)
. Testing the Vendor's product customization
. Functional, UNIX based and Database testing management
. Internal Auditing of Testing Artefacts (Test Plan, Exit Reports)
. Experience of CRM (Customer Relationship Model) testing.
. Experience of ERP testing.
. Strong People Management Skills
. Good knowledge of processes related to productivity tracking (KPI) and
improvement.
. Certified ISO internal auditor.
. Member of Training Team for Company.
Skill Set
. Advanced knowledge of software development life cycle and project
management life cycle
. Advanced knowledge of testing and software development practices and
methodologies, version control practices and defect management practices
and understanding of Test Strategy development, Test Planning, Defect
Reporting and Test Case design techniques for initiatives with high
complexity
. Experienced using MS Office Suite - Excel, PowerPoint, outlook and
Project
. Advanced understanding of business workflows and products/applications
involved and working with third party service providers and vendors having
offshore models
. Solid understanding of test project financials management
. Advanced knowledge of underlying techniques, infrastructure and business
continuity planning for the applications supported
. Experience managing large size teams of testing professionals (typically
up to 50 people from both on and off-shore)
. Experience managing the development and implementation of new testing
strategies and directive
. Ability to establish effective relationships with different business
units, portfolio managers, and project managers
Masters Degree in Computer Application
Work Experience
Company: Tata Consultancy Services
QA Senior Manager
Toronto, Canada
Canadian Imperial Bank of Commerce (CIBC) Feb,2010-
Current
Project: Amicus (President Choice Financials)
President's Choice Financial Bank (A part of CIBC).
Roles & Responsibilities
Lead the team in planning, preparing and executing effective test efforts
and walkthroughs and manage, create, and deliver testing strategies and
plans using risk analysis methodologies and tools and that align with the
development approach/methodology selected for the project
. Ensure the test process, methodologies and tools are applied
appropriately and that test phase entry/exit criteria are agreed to by
stakeholders and applied by the test team
. Communication and understanding of the impact to testing for scope
changes to the project management team both from a timeline/cost and a risk
perspective
. Review and provide input to project documentation as required; monitor,
assess and mitigate testing risks; monitor and track testing progress
. Activities and tasks are completed as scheduled
. Manage and support the team in creating reusable test assets for both
manual and automated test scripts
. Manage the defect process ensuring defects are documented, tracked and
reported to facilitate timely fixes and report the status of test planning,
defects and execution activities, including regular status updated to the
project team using quality metrics and contribute to project readiness
assessments and participate and contribute to lessons learned
. Ensure testing is conducted in a manner that does not impact the
production and in accordance with established information security and
information privacy policies and guideline
. Act as primary liaison for testing resources and business participants on
business acceptance test support
. Manage approval of Test Strategy, Test Plan and Entry/Exit criteria with
appropriate project partners
. Communicate and negotiate testing timelines, budget, staffing, scope and
critical milestones with project managers
. Manage relationships with project team members, third party vendors/
service partners, release teams and client areas as appropriate
. Provide insight, information and recommendations on industry trends and
significant issues
. Conduct regular performance reviews of quality and in a timely manner,
discussing and assisting employees with their growth and development
Company: Tata Consultancy Services
QA Senior Manager
Newyork, USA
CITIBANK June, 2007-Jan, 2010
Project: myFi (Smith Barney)
Roles & Responsibilities
Lead the team in planning, preparing and executing effective test efforts
and walkthroughs and manage, create, and deliver testing strategies and
plans using risk analysis methodologies and tools and that align with the
development approach/methodology selected for the project
. Ensure the test process, methodologies and tools are applied
appropriately and that test phase entry/exit criteria are agreed to by
stakeholders and applied by the test team
. Communication and understanding of the impact to testing for scope
changes to the project management team both from a timeline/cost and a risk
perspective
. Review and provide input to project documentation as required; monitor,
assess and mitigate testing risks; monitor and track testing progress
. Activities and tasks are completed as scheduled
. Manage and support the team in creating reusable test assets for both
manual and automated test scripts
. Manage the defect process ensuring defects are documented, tracked and
reported to facilitate timely fixes and report the status of test planning,
defects and execution activities, including regular status updated to the
project team using quality metrics and contribute to project readiness
assessments and participate and contribute to lessons learned
. Ensure testing is conducted in a manner that does not impact the
production and in accordance with established information security and
information privacy policies and guideline
. Act as primary liaison for testing resources and business participants on
business acceptance test support
. Manage approval of Test Strategy, Test Plan and Entry/Exit criteria with
appropriate project partners
. Communicate and negotiate testing timelines, budget, staffing, scope and
critical milestones with project managers
. Manage relationships with project team members, third party vendors/
service partners, release teams and client areas as appropriate
. Provide insight, information and recommendations on industry trends and
significant issues
. Conduct regular performance reviews of quality and in a timely manner,
discussing and assisting employees with their growth and development
Company: Tata Consultancy Services
Sr QA Lead/ Sr Test Coordinator
Newyork, USA
CITIBANK Nov, 2006- Jun, 2007
Project: CitiDirect Online Banking 4.7/4.8/4.9/5.0
Roles & Responsibilities
. Lead the QA Analysts and direct QA activities:
. Develop test plans and scenarios to ensure that test conditions, scripts,
validation criteria, and expected results successfully test the business
and technical requirements
. Execute regression tests, functional tests and data tests
. Report, track and determine priority of reported bugs
. Implement test automation tools (such as QTP)
. Create scripts for automated tests
. Maintain detailed and accurate documentation per all project standards
. Produce and/or maintain the following deliverables:
. Test Strategy
. Test Environment Specifications
. Test Plan & Approach
. Test Scenarios
. Reports on test results, progress, incidents, defects and other quality
metrics
. Effectively manage multiple priorities
. Perform additional job-related duties as requested
Company: Tata Consultancy Services
Test Coordinator Mumbai, India
Citibank/State Street Sep, 2004 to Nov, 2006
Project: CitiDirect White label testing for State Street Financial Service
Provider.
Roles & Responsibilities
. Lead the QA Analysts and direct QA activities:
. Develop test plans and scenarios to ensure that test conditions,
scripts, validation criteria, and expected results successfully test the
business and technical requirements
. Execute regression tests, functional tests and data tests
. Report, track and determine priority of reported bugs
. Implement test automation tools (such as QTP)
. Create scripts for automated tests
. Maintain detailed and accurate documentation per all project
standards
. Produce and/or maintain the following deliverables:
. Test Strategy
. Test Environment Specifications
. Test Plan & Approach
. Test Scenarios
. Reports on test results, progress, incidents, defects and other
quality metrics
. Effectively manage multiple priorities
. Perform additional job-related duties as requested
Company: Infocus Solutions
Developer and Tester
Indore, India
May, 2004 to Aug 2004
Project: ERP (MRP-II) product "Batch Master Enterprise"
Roles & Responsibilities
. Coding of Sales modules for functional enhancements
. Perform Unit and development integration testing.
. Write test cases for Functional, GUI.
. Perform functional and regression testing.
. Report, track and manage Defects from inception to closure.
. Work closely with both the development teams to resolve issues.
Education
Masters of Computer Applications (2004)
Bachelor of Computer Applications (2001)