Administrative Assistant Customer Service

WILLIS THICKLIN III

**** **** **** **. *******, IL 60617 773-***-**** **************@*******.***

Summary of Qualifications

Demonstrated ability to follow oral and written instructions. Able to lift up to 50 pounds, and comfortable working in

extreme hot and cold conditions. Capable of prolonged physical effort and quick problem solving abilities with respect to

deadlines and efficiency. Experience in cleaning with mops, brooms, as well as cleaning windows, walls, and floors.

Safe and responsible handling of chemical cleaning materials. Ability to safely handle loading and unloading heavy

equipment and materials. Computer strengths include data entry and Microsoft Word and Excel.

Experience

Assistant Janitor

• Clean building floors by sweeping, mopping, scrubbing, or vacuuming

• Landscape and mow surrounding lawn area and increased esthetic

appeal

• Gather and removal of trash

• Clean windows, banisters, glass partitions, or mirrors, using soapy

water or other cleaners, sponges, or squeegees

• Coordinate with various contract and service workers to address repair

services

• Light and fixture maintenance and implemented repairs as needed

Fresh Food Clerk

• Assists with product preparation, packaging, presentation, rotation and replenishment.

• Maintains high cleanliness standards.

• Working knowledge of Meat/Seafood legal, safety, and sanitation SOP’s.

• Ensures in-stock position of available product

Warehouse and Manufacturing

• Sorting mail via zip codes and assigned them to the proper slots for preparation of delivery.

• Sorting and preparing heavy packages in preparation for delivery

• Assembling key pads and motherboard functions for cell phones, as well as ballasts.

• Loading and unloading trucks and using a pallet and hand jack.

• Manual inventory checks, scanning and shelving items, pulling orders, and handling inbound processing.

Willis Thicklin Resume Page 2

Administrative

• Assistance with protected system integrity: monitored and corrected duplications, inaccurate /outdated data and

quality assurance activities.

• Organization of files, records, and correspondence.

• Inventory and quality control projects.

• Maintenance of daily spreadsheets concerning trades among security group.

• Data entry, research, confirmation, and inventory of mutual fund transfers.

• Preparation of cover letters, envelopes, and photocopies.

Customer Service

• Correspondence with clients to open account information and handle account maintenance.

• Relaying and verification of messages to internal investment system on a daily basis.

• Excellent record of clear verbal and written correspondence and relationships with supervisors and co-workers to

create an efficient and effective administrative and organization environment.

Work History

Handyman/Janitor, K. Thicklin Properties- Chicago, IL-2002-Present

Assistant Janitor, Tudor Gables – Chicago, IL – 2012-2012

Fresh Food Clerk, Mariano’s Fresh Market- Chicago, IL 2011-2012

Administrative Assistant and Medical Bill Auditor, Proven Performers- Chicago, IL – 2007-2009

Administrative Assistant, LaSalle National Bank- Chicago, IL –2003 -2005

Administrative Assistant, Spherion Workforce Architects- Dallas, TX –2001

Loan Administrative Assistant, LaSalle National Bank- Chicago, IL –1997-1998

Cell Phone Technician, Motorola, 1993-1997

Mail Room Clerk, U.S. Postal Service, 1991-1993

Education

Columbia College-Chicago, IL

High School Diploma, Kenwood Academy- Chicago, IL

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