Administrator Technical Support

Jose I. Ramirez

Summary:

● Approximately ** years of experience as Unix/Linux ERP System Administration.

● Approximately 10 years of experience installing, configuring and troubleshooting backup issues in

EMC/Legato Net Worker Applications.

● Experience in Maintaining and Administering HP Blade Servers, Cisco UCS Servers, Dell 820 Server

and Alpha Servers Model(GS1280s, ES80s, ES40s, DS20Es).

● HP SAN Systems(2 HP EVA8000s and 2 HP P6500 SAN Systems) setup for Production and Disaster

Recovery Systems and with SAN to SAN Replication to multiple Data Centers, hardware and

applications to maintain and monitor all hardware and applications.

● Experience in Installing, configuring, Maintaining and Migrating Linux Servers(Redhat Linux RHEL

x86 and x86_64Bit v5.x and v6.x) booting from EMC VNX7500 SAN or HP EVA SAN Systems.

● Assisting DBAs and PeopleSoft Administrators on installing ERP Systems including Oracle(v9/10/11),

PeopleSoft Applications Servers, WebLogic Web Servers, Apache Tomcat, PeopleSoft Process

Scheduler on Redhat Linux and HP Tru64 v5.x. and on HPUX v11.3 running platforms including

Alpha Servers, Cisco UCS Servers, Dell Servers and HP ProLiant Servers(HP BL480Cs).

● Excellent experience in writing shell scripts (Sed, Awk, Perl, sh and ksh), to implement and

schedule EMC Legato System Backups for Oracle Databases, PeopleSoft Application Servers,

Process Scheduler and WebLogic Web Servers, Email Archiving Systems and Production Student

Library Systems and SAN snapclones and snapshots for instant backups.

● Excellent technical and inter-person social skills

Skills:

Operating Systems: HP-Tru64 v5.1, HPUX v11.31, and v5/6 RedHat(RHEL) Linux x86 and x86_64Bit, ES

SuSE(SLES) Linux v9.0/10/11

Hardware: Cisco UCS Servers, Dell R820 Servers, HP Alpha Servers(2 x GS1280s, ES80s, ES40s,

DS20Es, HP (HP-9000, RP4440, HP Integrity Blade Systems, HP SAN Systems(2 x EVA8000s and 2 x

P6500), HP Library Backup System MSL5052 and MSL6060), HP JetDirect Network Printers configured on

Unix/Linux Operating System, Intel Blade Servers model HP Blade BL460c/BL860/BL870s.

Protocols: BIND,, DHCP, DNS, FTP, HTTP, IMAP, NFS, NIS+, SSH, Telnet, TCP/IP.

Applications: Linux Logical Volume Manager(LVM), VMWare, Oracle RAC, Samba, Command View(used to

monitor and maintain and manage 4 HP EVA SAN Systems), EMC/Legato Networker Backups(used to run OS

and Application Backups), Rsync, VMWare v5.0, HP Blade Systems, Assist DBAs on Installation of Oracle

Databases v9/10/11, Assist PSoft Administrators on installation of PeopleSoft Application Server, PeopleSoft

Process Scheduler, Tuxedo, Micro Focus Cobol Compiler, WebLogic Web Server, HP Insight Manager, and

Stress Testing all SA/HR/ and Finance Systems, Library Systems, Email Archiving Systems and HP JetDirect

Printers for Unix/Linux Operating System.

Professional Experience:

Allstate Technical Services May 20, 2013 to Present

Senior UNIX Administrator

• Maintain all global Redhat Enterprise Linux Servers for client(Progressrail, a Caterpillar company).

Caterpillar/Progressrail has systems physically located in India, Australia, U.S.A, Mexico, Brazil,

Canada and other countries.

• Have been migrating all HPUX, Suse Linux and Redhat Linux Servers from Hitachi SAN and Netapp

SAN to New EMC VNX 7500 SAN Systems, including Systems running SAP, Synergy,

Enlight(Custom Simulation App), WebLogic, Oracle Databases, Apache Tomcat, Informix databases.

• Assist on EMC/VMWare System Maintenance, monitoring and adding VM Guests.

City Colleges of Chicago June 2007 to May 17, 2013

Senior UNIX Administrator

● Have extensive experience as a Senior Unix administration in a Test, Development and

Production ERP Systems on HP Tru64 Unix, Redhat Enterprise Linux, Novell Suse Linux, EMC

Backups, HP SAN Systems.

● Manage and Administered over 40 HP-Tru64 Unix and Redhat ERP Systems(Two Enterprise HP

Alpha GS1280 Servers one at Central Office and the other at COLO Site plus HP Blade Servers

running ERP Applications for Human Resources and Financials Systems on Oracle and PeopleSoft

Applications).

● Administering 16 Novell Suse Linux v10 and v11 and Redhat Enterpriese Linux Enterprise v5/6 on

x86 and x86_64Bit servers for a ERP Systems Implementation incuding Email Archiving Systems,

PeopleSoft Finance Systems, and a couple of Oracle RAC Systems for ERP Test Environment

System.

● Provided direct technical support for the coordination of applications issues including Oracle

Databases, PeopleSoft, Web Logic Web Servers, Network or End-Users PC Issues on any of the

multiple Test, Development or Production environments.

● Scheduled OS Upgrades and OS Patches installation together with all DBAs and Management.

● Worked with DBAs, PeopleSoft Administrator and HP on Operating System performance tuning

analysis, capacity planning, workload modeling, forecasting, writing operational procedures and

maintaining Service Level Agreements as required.

● Installed, configured and maintain OS and Applications tape backups and recovery with Legato

Networker Disk Library.

● Wrote shell scripts to complete monitor OS, CPU, Swap, Disk Space and Applications and sending

alerts to DBAs and myself through text messaging or email alerts.

● Managed physical and logical volumes on both HP Tru64 and Redhat Linux Servers configured on

4 HP SAN Systems( Central Office and another and at COLO Site).

● Worked together with peers as necessary, communicated with peers and user communities in a

technical or non-technical manner as required.

Synch Solutions Inc. June 2001 to June 2007

Senior UNIX Administrator

● Performed Senior Unix administration in a Test, Development and production quality environment

and an atmosphere of multiple projects.

● Manage and Administered over 40 HP-Tru64 Unix servers on a daily basis.

● Assist on Adminstering 16 Novell Suse Linux v10 and Redhat Enterprise Linux v4/5 x86_64 servers

for a project to install, configured and test WebLogic Web Server on Linux.

● Provided direct technical support for the coordination of applications issues including Oracle

Databases, PeopleSoft, Web Logic Web Servers, Network or End-Users PC Issues on any of the

multiple Test, Development or Production environments.

● Scheduled OS Upgrades and OS Patches installation together with all DBAs and Management.

● Worked with DBAs, PeopleSoft Administrator and HP on Operating System performance tuning

analysis, capacity planning, workload modeling, forecasting, writing operational procedures and

maintaining Service Level Agreements as required.

● Installed, configured and maintain OS and Applications tape backups and recovery with Legato

Networker Disk Library.

● Wrote shell scripts to complete monitor OS, CPU, Swap, Disk Space and Applications and sending

alerts to DBAs and myself through text messaging or email alerts.

● Managed physical and logical volumes on both HP Tru64 and Redhat Enterprise Linux Servers

configured on HP SAN Systems

● Worked together with peers as necessary, communicated with peers and user communities in a

technical or non-technical manner as required.

Project Leadership Inc. June 1999 to June 2001

Junior UNIX Administrator

● Assisted as a Junior Unix System administration in a Test, Development and production quality

environment and an atmosphere.

● Manage and Administered over 10 HP-Tru64 Unix servers on a daily basis.

● Provided direct technical support for the coordination of applications issues including Oracle

Databases, PeopleSoft, Web Logic Web Servers, Network or End-Users PC Issues on any of the

multiple Test, Development or Production environments.

● Assisted with OS Upgrades and OS Patches installation together Sr. Unix Administrator with all

DBAs and Management.

● Worked with Sr. Unix Administrator DBAs, PeopleSoft Administrator and HP on Operating System

performance tuning analysis, capacity planning, workload modeling, forecasting, writing operational

procedures and maintaining Service Level Agreements as required.

● Assisted Sr. Unix Administrator on Installing, configuring and maintaining OS and Applications tape

backups and recovery with Legato Networker Disk Library.

● Worked with Sr. Unix administrator to Write shell scripts to complete monitor OS, CPU, Swap, Disk

Space and Applications and sending alerts to DBAs and myself through text messaging or email

alerts.

● Managed Array Controllers and with them created all needed partitions and logical volumes on both

HP Tru64 v4.x configured on HP DS20s, ES40s Alpha Servers configured through HSZ and HSG

Array Controllers.

● Worked together with peers as necessary, communicated with peers and user communities in a

technical or non-technical manner as required.

● Worked outside normal hours in order to perform diagnosis and/or implementation of product

releases or changes, so that main applications(Oracle Databases, PeopleSoft and WebLogic) were

not interrupted.

City Colleges of Chicago December 1997 to June 1999

Junior UNIX Administrator

● Assisted as a Junior Unix System Administration in a Test, Development and production quality

environment atmosphere.

● Provided direct technical Unix and End User support for and relating to any Oracle Database, Oracle

Browser, and Financial Management Systems applications.

● Worked with Sr. Unix Administrator and DBAs on applying any required patch or update to Financial

Management System Applications or Operating System.

● Created and configured any Network Printer as needed by specific Departments.

● Assisted with any hardware issues, Partitions problems and or logical volumes on both HP Tru64 v4.x

configured on HP DS20s, Alpha 4100s Servers configured through HSZ and HSG Array Controllers.

Education:

● City Colleges of Chicago(Computer Information Systems)

Certification

● HP Unix System Administration Certificate

● HP SAN System(2 x HP EVA800s SAN Systems) Administration Certificate

● VMWare v5.0

● HP Virtual Connect

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