Service Representative Manager
Resume:
NATHANIEL BRIAN VAN NORMAN
McKinney, TX 75070
Abilities
V Efficient with ERP, MRP, MRPII, DRP and JIT philosophies and
procedures.
V Able to direct and coach associates in production schedule attainment.
V Familiar with International Standards Organization (ISO) procedures.
V Promote teamwork and communication with in all departments.
V Can insure quality standards are being met through continuous
improvements in audits, quality plans, quality check points and
training
V Continuously promote the Kaizen philosophy to foster the participation
of associates, and a change in Company culture.
Computer Skills
All Windows based operating systems, including Word, Excel, Power Point,
etc. Outlook and Lotus Notes email clients. AS400, JD Edwards, and PRMS
scheduling systems
Specialized Skills
Mig, Tig and Certified Structural Welder. Certified Forklift Operator. TPM
& TWI Training (Management Course)
Summary of qualifications
12/04 - Present
Production Supervisor - Sanden-Vendo
. Run daily exception reports for all work centers. Work with product
and manufacturing engineers to insure proper revision levels and
demonstrated standards are current through ECN, ECR processes. Finite
schedule origins cells and coordinate material availability with
purchasing department and master production scheduler. Monitor
capacity (CRP).
. Enforce Company Policies and Procedures to all employees under my
direction
. Serve on Safety Committee as 1 of 8 members for the entire company
. Work daily to stay OSHA Compliant within my departments
. Maintain employee certification of machinery within my departments
. Manage day-to-day operations of 2 departments consisting of
approximately 26 employees
. Responsible for departmental budgets and quotas
. Order, Distribute and Maintain parts inventory for 2 departments
. Attend daily meetings with upper management to report department
progress
. Report weekly labor hours to management
05/03 - 12/04
New Store and Service Representative - Marketing Group South
. Setting and opening new stores
. Servicing the Dallas/Ft. Worth Area
. Presenting product knowledge to Home Depot Employees
. Ordering product and monitoring RTV products
02/03 - 05/03
New Store Set Manager - Creative Retail Servicing
Managed opening of new Home Depot's
Scheduling of Employees
. Service existing Stores
. Managed Employees Payroll and Time
. Managed Budget
05/02-02/03
Service Representative --Leviton
Servicing product for Dallas/Ft Worth Area
Merchandising/Cross Merchandising
. Sequencing and Labeling all lines
. Installing POP and signage for all lines
. Resetting bays and product
REFERENCES: Available Upon Request
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