KATRINA MITCHELL
*** ******** ****** ***# *** Phone: 917-***-****
New York, NY 10025 E Mail: **********@***.***
Professional Summary
Over 10 years of experience as a professional Security Officer committed to maintaining cutting edge technical
skills and up to date industry knowledge.
Experience
October 2012 to Present W infield Security / Dispatchers
Answering telephones, assisting with applications, and scheduling of interviews.
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Scheduling and dispatching over seventy security officers to one of the many site locations in New York
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and New Jersey covered by the company.
Relay post orders and other information to or from Security Officers, supervisors, and field inspectors.
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Confer with client, security staff or supervisors in order to address problems or request for service or
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equipment.
Preparing daily work logs while confirming guards reporting on and off duty.
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Solving problems effectively and efficient.
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September 2008 to September2012 FJC SECUR I TY SERV ICES I NC/ Lead
Tour Supervisor
Ensure that security related information is disseminated to shift supervisors and security officers in a
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timely manner.
Responsible for security officer and supervisor training, testing, and evaluation ensuring that
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employees assigned to the site have received proper training and are competent in regard to their
knowledge of the site and their ability to perform duties as required.
Inspect and adjust security systems, equipment, or machinery to ensure operational use and to detect
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evidence of tampering.
Answer telephone calls to take messages, answer questions, and provide information during non
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business hours or when switchboard is closed.
December 2006 to September 2008 FJC Security Services I nc Floral
P ark/Facilitator
Supervising ID Specialist constructing and issuing Picture Badges to construction contractors at the
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World Trade Center Site.
Interviewing and screening of applicants
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Reviewed all sterling back ground checks of Applicants
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Collection and storing of sensitive information
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Perform end of day security checks of offices, closed areas, classified storage containers and
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computers
Periodically required to courier sensitive and classified materials
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February 2002 to December 2006 FJC Security Services I nc, I D Specialist/CSS
Serviced applications for all whom requested entry to the world trade center site.
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Performed electronic State ID searches from the Federal watch list
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Constructed Site Badges and Vehicle Passes for all employees and guest as well as Trucks that entered
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World Trade Center Site.
Verifying access questions for agents over company issued radio
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Troubleshooting all hand held image/barcode scanners as well as uploading all gathered information
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onto the central system.