Customer Service Representative
Resume:
Eli Rose *.****.***@*****.***
** ********** ********, ******, ** L1R 3G3
Objectives
To obtain a position that is rewarding and challenging within your organization where I will be
able to utilize my academic, work and volunteer experience, and be able to acquire additional
skills.
Skills
I have the ability to eloquently convey ideas, events, or the works of my imagination in a way that
very few people can. I can be very persuasive, and I’m able to share my thoughts and what’s on
my mind in a flawless and impeccable way.
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Experienced in Microsoft Office Effectively conveys information
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verbally and in writing
Innovative problem solver
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Excellent organizational and time
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Can generate workable solutions and
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management skills
resolve complaints
Exceptional listener and
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communicator
Education
Durham College
Business Administration/Marketing program
Earned Marketing Diploma with 4.0 GPA
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President’s Honour Roll 2014
Completed business/marketing plans for consumer and business products
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Developed skills in managing a business, and useful terminology
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General Arts & Sciences Program
Earned General Arts and Sciences Certificate 2010
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Father Patrick Mercredi High School
Received Alberta High School Diploma 2009
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Work Experience
Penske Truck Leasing
Sales & Management Trainee May 2014 to Present
Maintain and manage good customer relationships, while maximizing profit
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Actively involved with sales, administrative, service, and operations
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Assist with training, accounts payable, and rewriting accounts
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Responsible for maintaining a large fleet of vehicles with little to no supervision
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GCS Energy Services
Labourer June 2013 to December 2013
Execute projects with operators efficiently
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Assisted with the formation of MSE Walls
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Greely Containment & Rework
Quality Inspector May 2012 to December 2012
Inspected automotive parts, and trained employees on new assignments
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Acted as a team leader for a special project
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Foot Locker
Sales Associate January 2009 to August 2009
Provided excellent customer service
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Responsible for inventory and housekeeping
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Value Village
June 2007 to July 2008
Customer Service Representative/cashier
Provided excellent customer service and offered creative solutions
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Operated the cash machine
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Responsible for housekeeping
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Awarded Employee of the Quarter December 2007
Certifications
CPR & First Aid Training Level C, H2S Alive, Ground Disturbance II, CSTS
Volunteer Experience
Scouts Canada, Salvation Army
Interests and Hobbies
Playing basketball, tennis and other sports, writing poetry, exercising and running
References
Professional and personal references available upon request
Contact this candidate