Customer Service Assistant

Name : Anggrin Sihombing

Address : *** ******** **

Portsmouth, NH 03801

Phone No : 603(431-5433)

Cellphone No : 603(502-3984)

Education

Academy of Foreign Language

Major : English Literature

Jakarta, Indonesia

1991 – 1994

High School PSKD

Major : Biology

Jakarta, Indonesia

1989 – 1991

Licensed Nurse Assistant HAVEN HEALTH CARE CENTRE

Major : Nurse Assistant

New Hampshire, USA

July 2002 – Dec 2002

Work Experience

• May 5, 2014 – Present

Microvision, Seabrook, NH.

Celan Room Assembler, Salary $10/hour.

Duites : Rssponsibility to read the blue print and understanding the instruction product before start process product including labeling. Process different order types of product, from assembling, pouch product, finishing to sealing product with clean and sterile finalize each day.

• May 5, 2013 – May 5, 2014

Walmart Supercenter, Portsmouth, NH

Ship from Store Packer, Salary $13/hour.

Duties : Responsibility to read the order from customer through computer system. Pack the order into box and follow the policy from UPS, Fedex, Internationally, including the weight and item to put in a box, using scale and label it, put into the correct pallet to ship through each carries.

Nov 2010 – May 5, 2014

Walmart Supercenter, Portsmouth, NH

Accounting Cash Office, Salary $13/hour.

Duties : Responsibility to process the different types of payments, receive from customer each day. Have to accurately process and maintain currency receive and process checks and credit cards as well as prepare bank deposit. Balances and reconcile receivable account and manage other company financial services. Responsibility to maintain process, manage, and ensure safekeeping of company funds and maintain facility level financial documents. Must research documents and ensure correction of media tender type discrepancies correctly and efficient.

May 2007 - Nov 2010

Walmart Supercenter, Portsmouth, NH

Customer Service, Salary $12/hour.

Duties : Processing merchandise, returns, refunds, exchange, and assisting with other customer service needs. To understands and follow all laws regarding restricted items, refunds, exchange, warranty items, tax exempt sales, government issued financial assistance. Also responsible for selling money orders and money gram and ringing up customer purchases.

Jan 2006 – May 2007

Great Bay Facility Services, Portsmouth, NH

Cleaning Services, Salary $11/hour.

Duties : Ensure the facility neat and clean, by sweeping and mopping, waxing the floor and making sure the overall appearance of the facility is neat and clean. Vacum the carpet and empty the trash can, cleaning up spills through the day.

Jan 2003 – Jan 2004

Haven Health Care Centre, Hampton, NH

Licensed Nurse Assistant, Salary $14/hour.

Duties : Performing assisted daily living care to elderly with their daily needs, along with being an restorative LNA, helping some meet their goal by walking and excercise.

May 2002 – Jan 2003

Seacoast Health Care Centre, Hampton, NH

Dietary Aide, Salary $12/hour.

Duties : Prep foods organized all food and products in dietary re stocked cabinets shelves and refrigerators. I served work employees for breaks. Had duties like a cleaner would do.

Dec 2000 – Feb 2001

Conceptronic, Portsmouth, NH

Data Entry for Account Receivable and Payable, Salary $12/hour.

Duties : Review PO's for accuracy and budget, image payables and maintain folders opening and sorting incoming mail, answering phones, distribution of faxes using Imaging Software, customer Service. Filing of documents . Assist in A/R Collection calls. Reconciliation of Accounts using Excel . Assist Controller in Month/Year and Closing

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