Customer Service Sales
Resume:
Dennis K. Jones II
Davenport, Iowa 52804
****@*******.***
Skill Related Experience:
Assistant Manager: Responsibilities included ordering, accounting, customer service, tracking
sales and inventory, distribution of payments, scheduling
Grocery: Responsibilities included product knowledge, sales, stock rotation, monitoring sales
trends, tracking product codes and expirations
Dispatcher: Responsibilities included supervision of drivers; scheduling; assignment of
deliveries; working with computer tracking/GPS software
Mailroom Supervisor: Responsibilities included organization of mailroom; sorting, running
and disseminating materials via in-house accounts, UPS, Fed Ex, Airborne Express, and USPS
including registered and certified mail; record retention, storage and destruction of sensitive
documents
Experience:
Bus Driver
Durham Bus Services (December 2013 – Present)
3640 Davenport Av, Davenport, IA 52807
Duties: Transportation of children, Private Charter Services
CDL Class B with Airbrakes, Passenger and School Bus Endorsements
Production Worker
Oscar Mayer (May 2009 – present)
1337 W. 2nd St. Davenport, Iowa 52802
Duties: Cleaning and sterilizing equipment, Use of hazardous chemicals, Food production
Family Services Counselor
SCI Dignity Memorial (October 2008 – May 2009)
1022 E. 39th St. Davenport, Iowa 52803
Duties: Funeral sales; assist families with funeral arrangements
Route Sales
Kitchen Cooked Snack Company (October 2007 – October 2008)
P.O. Box 295 Route 9 West, Bushnell, IL 61422
Duties: Sales and delivery of products; Monitoring sales trends in area grocers and restaurants;
Tracking dates of product
Route Sales
Pan-O-Gold Baking Company (February 2007-October 2007)
444 E. St. Germain Street, P.O. Box 848, St. Cloud, MN 56302
Duties: Sales and delivery of products; Monitoring sales trends in area grocers and restaurants;
Tracking expiration dates of product
Customer Service Representative
WG Block (2005 – 2007)
1414 Mississippi Blvd, Bettendorf, IA 52722
Duties: Supervise drivers; Assign schedules and assignments; Customer service and sales of
product; Input sales orders into computer system; Track product and shipping; Batch product for
trucks
Mailroom Supervisor/Vault Clerk
Well’s Fargo Bank & Trust (1990 – 2005)
(formerly Norwest…formerly Davenport Bank & Trust)
203 W. 3rd Street, Davenport, IA 52801
Duties: Handle and dispose of secure documents; Mailroom duties; Count Business-customer
deposits; Track intake and output of product from Federal Treasury, business clients and other
banks
Assistant Manager
Kwik Shop (1985 – 1990)
(formerly Seven/Eleven)
3624 W. Locust Davenport, Iowa 52804
Duties: Schedule employees; Maintain financial accounts; Distribute payments
to vendors; Stock product; Track sales; Point of sale customer service
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