PALLAVI SHARMA
Email: *******.*.******@*****.***
EDUCATION
M.B.A., International Business & Marketing, 2008
American InterContinental University - London, UK
Coursework: Strategic Marketing, Managerial Marketing
B.A., Business Administration & Technology, 2005 (Certificate program in
MBA Prep Studies)
University of Maryland, Baltimore County
QUALIFICATIONS
. 6+ years experience in project management, eCommerce development, risk
management, and data analysis.
. Expert in MS Applications including PowerPoint, Excel, Word & Access.
. Trained in Oracle, PeopleSoft, CRM, SalesForce, EPPM, Omniture analytics
applications
. In-depth knowledge of internet technologies and ability to leverage
technical capabilities to meet business requirements.
. Founder of C'est Jolie - Makeup artistry services: www.makemejolie.com
PROFESSIONAL EXPERIENCE
DIGITAL GLOBAL CONSULTANT September
2014
Marriottr International
Toronto, CA
MANAGER, ECOMMERCE September 2012 - Present
Marriott International HQ
eCommerce Product Development - MarriottDIGITAL
. Manage implementation of marketing and branding related projects and
products to Marriott.com and lead efforts for development of business
requirements, business process redesign, measure project success, change
management, communications, project reviews and user-acceptance testing
through agile methodolgy.
. Provide project management leadership for cross-discipline teams for 5-10
large, complex projects simultaneously that have significant impact on
Marriott.com. Projects include implementation, development, and launch
of Marriott Hotels Digital Refresh, MOXY Hotels, AC Hotels, as well as
managing existing brand sites with the assistance of UX design teams.
. Manage day to day development of all financial budgets tracking ($100-
500K/annual) and project timelines in order to ensure all deliverables
meet Marriott.com standards and enterprise-wide project management
standards.
. Develop internal partner & vendor relationships by managing expectations
throughout overall project life cycle to demonstrate effectiveness and
value of Product Development team for future business needs. Manage
external vendors on a day-to-day basis and develop/approve engagements.
PROJECT MANAGER, CLIENT SERVICES MANAGEMENT May 2011 - September
2012
MICROS eCommerce Inc.
. Managed client service relationship with Sales & Marketing leaders in 25-
30 North American Full-Service Hyatt resort properties to assist with
daily marketing needs, website maintenance, and corporate brand
initiatives.
. Create, develop, and execute monthly e-marketing campaigns through
Britemoon, a Hyatt email program, to generate direct revenue of $10-20K
per month. Research opportunities; analyze competitors, and present
annual performance via marketing plan for each client during scheduled
site visits.
. Partner with Web Marketing Analysts to prepare and report monthly
marketing revenue and digital media performance analysis for each
property. Strengthen SEO (Search Engine Optimization) and brand awareness
for each client through quarterly distribution of press releases which
network to various online news sources and Hyatt RSS feeds. Serve as a
liaison between hotel property, TIG Global and Hyatt Corporate offices.
MARKETNIG ASSOCIATE, CLIENT SERVICES February 2011 - May
2011
PROJECT COORDINATOR October 2008 - January 2011
Bensussen, Deutsch, & Associates Inc. & Marriott International
. Manage multiple marketing projects and branding strategies by providing
deliverables for promotional items in accordance with branding standards
and fulfill each request efficiently in order to expand sales. Generate
creative, unique Marriott & Marriott brand custom merchandise for special
events, room amenities, global meetings and individual client merchandise
needs for Marriott properties as well as corporate customers.
. Partner with key accounts including the Global Meetings department, to
develop and execute effective marketing resources, which adhere to the
needs of corporate events, award programs, and nationwide conferences.
Work with vendors and creative development,/production team to develop
marketing materials which strengthen brand awareness and recognition
amongst prospective target market.
RECRUITING ASSISTANT May 2008 - October 2008
Morrison & Foerster LLP
RECRUITING MANAGER February 2006 - December 2006
Friends & Company Staffing Firm