Customer Service Sales
Resume:
Robert J. Vatcher
*** * * *** ******, Apartment *, Ottawa (ON) K1N 7W7
Phone: 613-***-**** E-Mail: *********@*****.***
Education
**** - **** : Algonquin College - Ottawa (ON)
• Law Clerk (Incomplete)
2004 - 2009: Saint Paul H igh School - Ottawa (ON)
• Ontario H igh School Diploma
o Bursary from the Parent Council (Grade 12)
Skills
L egal and Cont ract Skills
• Signing contracts and ensuring compliance in regards to the r ink, event
sponsors, and soccer subsidies for the Bayshore Community Association
• Excelled in administrative law and landlord and tenant law classes while at
A lgonquin College
• Rewrote the Bayshore Community Association constitution and bylaws
ensuring their modernization and streamlining their application
• Excelled in legal research and case studies pertaining to essential cases
w ithin criminal and property law
Teamwork
• Working in a multidisciplinary team drawing from many sources of
experience to address public needs
• Leading a team of 4-8 individuals in order to plan events, create marketing
s trategies, and carry out events while on a budget
• Worked on group projects for legal research and public speaking classes
• Worked with study groups to help students complete assignments correctly
Communication
• Preparing and giving oral presentations both formally and informally in
educational and professional instances
• Chairing meetings with City councilors, City employees, business
representatives, and community health workers
Computer
• In ternet
o Capable with browsers such as In ternet Explorer, Safari, Firefox, and
Google Chrome
o Knowledgeable with Google services including Gmail, Calendar, Drive,
and Documents
• Windows
o Knowledge and ability to work with Windows 98, XP, Vista, and
W indows 7
• Microsoft Office
o PowerPoint, Word, Excel, Outlook, and Access
o Efficient at Data Ent ry
• Other programs
o Dreamweaver, Flash, Photoshop, and MovieMaker
Work Expe r ience
August 2014 - P resent – Actv8 Ma rketing (P.C. F inancial Sales
R epresentative)
• Developing direct sales experience
• Training on compliance with federal laws and regulations governing financial
i nstitutions
June - August 2008, August 2012 - August 2014: T rebor Manufactu r ing
( Helper)
• Acquired good aptitudes in t ime and priority management by balancing
p roduction speeds and product quality
• Developed problem resolution and communication skills by working with the
machine operators
• Developed team work while working with operators and other helpers
2012 : Busters Bar and Grill (Server)
• Acquired customer service skills by taking orders and serving tables
• Developed money management skills by handling cash and tips
• Acquired hospitality skills by putting clients at ease in a friendly
environment
2011-2012 : Elemental Data ( P ublic Opinion I n te rviewer)
• Conducted surveys for clients like Bell, Revenue Canada, Hydro Ottawa and
O LG
• Acquired communication skills by contacting businesses and individuals
2008 - 2011 : Moxie's Classic G rill (Dishwasher, Line Cook, P reparation
Cook)
• Acquired cooking skills
• Strong understanding of the hospitality industry
• Acquired time management skills while under pressure
2007 - 2008 : S & S I nventory Services ( Inventory Clerk)
• Carried out full inventory checks at multiple stores
Voluntee r Wor k, Awa rds & I n te rests
2008 - 2012 : Ottawa Community Development F ramework I n itiative (Co-
Chai r)
• Chaired meetings, connected residents with community services, and
participated in City of Ottawa initiatives
2010-2012 : Bayshore Community Association (President & Vice-Chair)
• Cosigned accounts, organized events, and managed the r ink and r ink
contracts
Awards
• Nominated for City of Ottawa Civic Appreciation Award
• Obtained a Certificate of Appreciation from city council members Alex Cullen
and Mark Taylor for years of strengthening the Bayshore Community
I n terests
• Politics, business, volunteering, canoeing, and bike r iding
Refe rences
Will provide on request
Contact this candidate