Customer Service Sales
Resume:
Hi,
Thanks for the opportunity to connect. I have considerable experience and
expertise in corporate banking, public speaking & as an entrepreneur. A few
highlights include:
. Big Bank credit training (BofA Credit University at Ellenwood)
. 12 years in corporate finance for GE Capital & Fortune-20 Commercial
Banks
. Top-20 MBA
. Professional public speaker putting on leadership seminars nationwide
. Entrepreneur: Founded/sold Billing Management Group
Thanks for your time and consideration. I hope to have the pleasure of
meeting soon and contributing to your goals and success.
Sincerely,
Christopher Babson
Christopher Babson
5437 Lake Lindero Drive, Agoura Hills, CA 91301 *******@*****.***
Commercial Banker - Big Bank Credit Trained - BizDev Expert
SUMMARY Expert in credit, business analysis, business development &
leadership having sourced, underwritten or managed $1-billion in commercial
credit. Looking for long-term contribution after previous banking job
losses due to bankruptcy or large-scale layoffs.
(Top-20 MBA)
ACHIEVEMENT HIGHLIGHTS
Commercial Banker
. Sourced, underwrote or managed more than $1,000,000,000 in Commercial
Credit
o C&I, CRE, ABL, Project Finance, Securitizations, Equipment Finance,
Treasury Services and private banking lending to High Net Worth
Individuals
. Completed formal credit training at BofA's Commercial Bank (and Wells
Fargo & GECC)
. At GE Capital, established & managed corporate finance & strategic
alliances with many Fortune-500 companies, including:
o Securitized receivables up to $50,000,000 for Fortune-500 companies,
allowing them to monetize assets and re-deploy for strategic growth
& acquisitions
o Created & managed an alliance where GE Capital acted as financial
partner/vendor to one of world's largest construction/engineering
firms on their large projects
Executive Leadership & Management Examples
Consultant/Vice President: Sales & Customer Service Budget Van Lines
. Led 75 sales & customer service professionals with exceptional results
. Took sales from 15% yearly decrease to 35% increase in 3 months
CEO - Founded, Grew & Sold a Billing Company with No Prior Industry
Experience
. Took company from $0 sales to nearly $1,000,000 before selling company
Consultant, Trainer & Author in Leadership & Peak Performance
. Leadership & Peak performance consultant, trainer & speaker for
corporations
. On Chris' 2014 book: BOLD! Lead, Achieve & Succeed:
STEVE FORBES just what we need in these difficult times."
BRIAN TRACY: "This powerful, practical book show you a proven system to
accomplish all your goals and achieve more than you ever thought
possible."
PROFESSIONAL EXPERIENCE
Peak Performance Leadership (since 2009)
CEO. Consultant, Trainer & Speaker in Leadership, Sales & Peak Performance
. Consultant/Trainer on Leadership & Peak Performance for corporations &
organizations.
. UCLA Extension: Leadership seminar facilitator.
. Budget Van Lines - Contract Consultant acting Vice President of Sales
and Customer Service for 2011-2012
o Increased sales by 30% after company had declining sales of 15%
o Led organization's 75 sales & customer service professionals & 6
managers in a large call-center environment
Sample Leadership Seminar Testimonials
. "Today was exceptional. I am walking away with a great deal of
knowledge & I am excited to employ what I've learned."
~April, Administrator, Pacific Mobile
. "You broke through barriers with your positive, energy-giving wisdom.
Thank you for blowing away my expectations." ~John Cyprus, CEO,
Ameritec
. "Chris is inspiring. Opens your eyes to the amount of opportunities
that are out there to become a better leader." ~ Steven, Manager,
DeltaStar Technologies
. "Chris is knowledgeable and has a lot of humor. The discussion was
lively and he created an environment that made the seminar incredibly
enjoyable, aside from the valuable leadership and motivation tools we
learned. ~ Engracia, Accounting Manager, Fidelity
Bank of the West Commercial Bank (2007 - 2009)
Vice President, Senior Relationship Manager
< Managed marketing & BizDev activities through direct mail, cold-calling &
networking.
< Analyzed, underwrote & managed C&I & CRE credits, treasury relationships
and high net worth individual lending $2,000,000 to $60,000,000.
< Quantitative & qualitative business & credit analysis expert: (balance
sheet, P&L and cash-flow, management, business, industry, PEST & SWOT).
< Reason for Leaving: Position eliminated in recession.
Billing Management Group (BMG), Founder/CEO (2004 - 2007)
< Founded/grew/sold a medical billing company with no prior industry
experience.
< Directed BMG staff, call center, operations, strategic planning, cash
flow, P&L and analysis.
< Product & Brand Manager: Developed & managed analysis, branding,
positioning & delivery.
< Directed message delivery through direct-response mailing, cold-calling
center, SEO/SEM & (Network) Affiliate Marketing.
< Reason for Leaving: I sold this business.
Washington Mutual Commercial Bank (2001 - 2004)
Vice President, Business Development, Marketing, Relationship Management &
Analysis
< All of the same commercial lending responsibilities as with Bank of the
West (above).
< Project Management. 1) Regional project manager. Implemented new
marketing and account management software. 2) Project Manager for third-
party marketing outsource project. Both projects brought in on-time,
within-budget with stakeholder satisfaction & CPI > 1.10.
< Reason for Leaving: WaMu liquidated their entire commercial bank before
going bankrupt.
Wells Fargo Commercial Bank (1999 - 2001)
Vice President, Business Development & Marketing
< Regional middle-market business development officer for Wells Fargo's
Wholesale Banking Groups.
< Achieved more productivity in region than had predecessors for at least 5
years prior.
Reason for Leaving: Position eliminated in a corporate restructuring.
Accepted severance, rather than relocate.
BankAmerica Leasing & Capital (1999)
Vice President, Business Development
. Manage group activities in Los Angeles market.
. Reason for Leaving: Accepted unsolicited offer from Wells Fargo's.
General Electric Capital Corp., Commercial Finance Group (1994 - 1999)
Vice President, Business Development
. Managed business development and relationship management in the Fortune-
1000 market for southern California region (commercial finance, secured
lines of credit, term notes, asset-based lending, securitization, project
finance, structured finance & equipment finance). Established & managed
strategic relationships with Fortune-1000 companies:
< Reason for Leaving: Pursue goal in commercial banking
Education & Training
. MBA (Purdue University, Top-20 ranked business program)
. BA (UCLA Political Science)
. BofA Commercial Credit School - Completed
. Professional Sales Training - Miller Heiman, SPIN & other formal training
. Lean Six Sigma - GE Capital trained
. Project Management Professional - Education hours completed; exam not yet
taken
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