Human Resource Manager
Resume:
SUMMARY OF QUALIFICATIONS
Human Resource Professional with over nine years experience. Background
includes extensive practical experience and formal training in these key
areas:
Administration...Management...Human Resources...
Highly self-motivated; Excellent communication and organizational skills;
Exceptional analytical skills; Strong technical background; Professional
customer interactions; Insightful problem solving skills; Work well under
pressure; Determined and resourceful, with proven results in executing new
ideas and implementing best business practices.
PROFESSIONAL DEVELOPMENT
. LICENSED INSURANCE AGENT
o Indiana Producers License - Life, Accident and Health Insurance,
Indiana, 04/30/07, License No.536677, Expires 04/30/2016
EDUCATIONAL BACKGROUND
VILLANOVA UNIVERSITY, Villanova, PA
. Certification of Human Resource Management, 4/2007
INDIANA WESLEYAN UNIVERSITY, Indianapolis, IN
. Masters of Business Administration (MBA), 5/2005
COLBY-SAWYER COLLEGE, New London, NH
. Bachelor of Arts Degree in Biology, 5/1997
HUMAN RESOURCE PROFESSIONAL EXPERIENCE
06/2007 - Present, HUMAN RESOURCE CONSULTANT,
Professional Staff Management,
Indianapolis, IN
. Human Resource Consultant & Benefits Manager, 06/2007 - Present
o Provide Human Resource Consulting services to Professional
Employment Organization (PEO) Clients
o Responsible for approximately 50 PEO clients with approximately 400
employees
o Served as a strategic partner to clients in efforts of aiding them
in reaching their goals
o Managed employee relation issues for clients and acted as a liaison
between clients and their employees when necessary
o Guided clients on drafting and implementation of employee handbooks
o Ensured client handbooks were up to date and compliant
o Responsible for ensuring client compliance with FLSA, ERISA, ADAAA,
FMLA
o Conduct harassment investigations and dealt with EEOC and ICRC
o Provided anti-harassment training to clients and employees
o Conducted training pertinent to management in the areas of hiring
and termination of employees and new manager training
o Instructed clients on disciplinary actions and provided assistance
in carrying said actions out
o Performed audit of client employee files to ensure compliance
o Provided guidance to management on employee relations
o Managed benefits team and administrative support staff
o Brokered major medical plans for clients
o Fostered relationships with multiple insurance companies
o Worked with clients on Affordable Care Act Compliance and options
o Managed, and implemented assessment platform and time keeping
systems
o Assisted with management of 401k plans
06/2006 - 03/2007, HUMAN RESOURCE ADVISOR,
Porter's Diesel Service, Inc.,
Winchester, NH
. Human Resource Advisor, 06/2006 - 03/2007
o Provided contract services to management regarding all human
resource topics
o Guided management on drafting an employee handbook
o Conducted employee survey regarding benefits and 401K plan
o Initiated review of current policy and procedures
o Introduced and began the implementation of Standard Operating
Procedures
o Managed the role out of new Standard Operating Procedures
o Oversaw review and negotiation of insurance renewals
o Performed audit of employee files to ensure compliance with
federal/state guidelines
o Provided guidance to management on annual employee reviews
o Implemented safety protocol
03/2005 - 07/2006, CERTIFIED HUMAN RESOURCE MANAGER,
Enterprise Electrical & Mechanical Co, Indianapolis, IN
. Certified Human Resource Manager, 03/2005- 07/2006
o Hands-on manager with highly developed negotiation skills
o Experience cultivating strategic business partnerships
o Experienced representative with broad knowledge of human resource
disciplines including research and margin analysis
o Decisive team leader with experience in new hire orientation and
termination
o Experienced with creating initiatives and effective training
programs
o Responsible for supervising Accounts Payables & Receptionist
o Managed company benefit & 401K Plan administration
o Performed detailed financial and quality analysis to select new
health insurance provider
o Provide management with guidance and information for hiring and
termination of employees
o Created and Implemented New Hire and Termination Standard Operating
Procedures
o Served as Primary contact for FMLA, FLSA, COBRA and other
regulatory requirements
o Implemented enhanced new hire orientation to include safety
orientation
o Served a primary contact for medical, workers' compensation and
business insurance
o Dealt directly with EEOC on any and all charges, and or cases
o Responsible for keeping employee files in compliance with state and
federal guidelines
o Specific detail observed in maintaining compliance with I-9
forms
o Maintained OSHA records and prepared annual OSHA 300 Logs
o Manage year-end tax and required report to appropriate agencies
PROFESSIONAL REFERENCES
Furnished Upon Request[pic]
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