Manager Service
Resume:
Hilda Armanious
*****.*********@****.***
Professional Experience IMU/RCMP
NOV-2008 - Present
RCMP
Special "I" Section - Intellegince Monitor Analyist.
Since Nov-2008 to current, my duties include but not limited to:
- Monitoring, translating, transcribing and proof reading using Central
Communication Intercept System (CenCIS), intercepted communications in
compliance with court authorizations, applying the Criminal Code, particularly Part
VI pertraining to the interception of telecommunications.
- Provided a translsted summary for each intercepted communication, for potential
use as evidence in court.
- Consulting regularly with investigators, co-workers and superiors so that the
gathered information is effectively used for the investigation.
- Assisted to maintain a pertinent information log
- Assisted investigators with identifiying pertinent intercepts.
- Helped different parties in the investigations and translated different scripts,
directly and indirectly.
- Conducted freguent checks on the quality of work being produced to confirm its
accordance with the requirment for the investigation.
- Reviewed and wrote reports.
- Translated and analised internet intercepted communication.
- Worked in different detachment.
- Was always capable and willing to work different shifts and overtime when
needed.
- Travelled to other province to participate in a take down of a suspect.
Service Delivery Manager APR - 2000 -
OCT - 2009
Garda of Canada
- Supervising and managing the daily activites of screeing officers.
- Responsible for all the check-points, making sure that they are well maintained
and operating in an efficient and orderly manner.
- Maintaing the highest standards required by Transport Canada/ CATSA/ GTAA
and the Airlines.
- Intitiated investigations of all incidents and/or accidents at the check-points as
well as the preparation and filing of he reports
- Dealing with passenger complains and concerns.
- Dealing with pay rolls and pay rolls discrepencies in a unionized enviornment.
- Strategic planning, developing and managing the budget
- Resource planning and monitoring performances.
- Evaluating the effectiveness of services provided to passenger, carriers and
regulators
- Scheduling man power as per their qualifications and availability.
Education and Professional Development..
I have the following training courses completed
- Managing Safety
- Canadian Labour Code Part VI Awarness
- Harrasment in work place
- Health and Safety
- Managment and team leading
- Wittnesing in court
- Court disclosures.
I carry and possess a Top Secret Clearnece, isuued by the RCMP.
Languages.
Speak, read and write fluently: English, Serbian, Croatian, and all Middle Eastern
Arabic dialects
References.
Available upon request.
Contact this candidate