Manager Executive Assistant
Resume:
Susan M. Gormley
*** **** **** ****** ****: 212-***-****
New York, NY 10010 acfrj7@r.postjobfree.com
Overview
Accomplished administrator and executive assistant experienced in advancing the goals of an organization
utilizing administrative, communication, project management, research, and organization skills. Core
member of the Corporate Affairs team that supported the diverse needs of the Chief Executive Officer
EXPERIENCE AND SELECTED ACCOMPLISHMENTS
LIVING LIBRARY, CONSULTING 2010 – Present
Communications, Knowledge Management, Research
• Provide administrative, project management, research, and organizational assistance to clients
• Advise clients on archival management, digitization projects, and emerging digital technologies
• Organize professional development workshops, career counseling, and speaker events
• Utilize social media platforms to advertise events, including Facebook, Twitter, and LinkedIn
THE McGRAW-HILL COMPANIES, INC., New York, NY 1999 – January 2009
Manager, Business Intelligence Center
Managed the Business Intelligence Center, an enterprise-wide resource for market research and
knowledge management, with a focus in business information, education, and financial services
• Directed and managed the daily research, corporate archives, and technical services functions of the
corporate research center. Created annual budget, and reconciled budget quarterly
• Recruited, mentored, and trained staff, and was responsible for all personnel decisions. Conducted
quarterly and annual performance appraisals. Conducted bi-weekly department meetings
• Conducted research and analysis in support of enterprise initiatives and business requirements. Key
customers included Board of Directors, Chief Executive Officer, Global Strategy and Planning,
Corporate Communications, Corporate Marketing, and Corporate Affairs departments
• Core member of Corporate Marketing team that conducted focus groups concerning the company’s
image and brand, and evaluated corporate advertisements for television and print
• Created information architecture for intranet redesign, and instituted Content Production Calendar for
the timely updates, and maintenance of intranet, and corporate archives databases
• Implemented a searchable content management system to disseminate electronic resources, and
archived digital assets via intranet, including digitized advertisements and marketing campaigns
• Created internal products, utilizing new media technologies, that delivered research reports
• Created reporting tools, and dashboards to track selected key performance indicators for usage
statistics of intranet traffic, and metrics pertaining to advertising, earnings, research projects
• Initiated Speakers Program, targeted to an internal audience of new business professionals.
• Publicized Speakers Programs utilizing audio, print, video, and web-based formats. Managed all
event logistics from inception, and presided as Master of Ceremony
• Negotiated vendor contracts, and acquired content and market data for multi-user licenses and
enterprise-wide distribution. Prepared company’s annual copyright license
• Marketed research services and capabilities utilizing new media technologies to internal clients
• Managed the corporation’s archives, and created exhibits that highlighted the company’s acquisitions,
anniversaries, and other milestones, both in print and digital formats
S. Gormley, page 2.
SANTANDER INVESTMENT SECURITIES, INC., New York, NY 1998 – 1999
Library Manager
• Managed the research and collection development requirements for equity analysts in support of initial
public offerings, mergers/acquisitions, and current awareness of company and industry trends
DAIWA SECURITIES AMERICA INC., New York, NY 1986 – 1998
Executive Assistant to the Chairman of the Board
• Maintained Chairman’s calendar, coordinated meetings, conducted research, managed overseas
conference calls, drafted memos and speeches, and managed holiday mass mailing project
Library Manager
• Created an English-Japanese reference library, acquired and cataloged reference collection
• Provided research for executive management, monitored the activities of primary government dealers,
and conducted research on mergers, acquisitions, economic, political and legislative issues
• Initiated monthly newsletter of recently acquired titles, and created library’s intranet
NEW YORK PUBLIC LIBRARY, NEW YORK, NY 1987 – 1988
Weekend Reference Librarian, Science & Technology Division
• Assisted patrons at reference desk in the use of the card catalog, indexes, and the electronic catalog
SELECTED DATABASES & SKILLS
Company & SEC Records: Alacra, FactSet, Hoover’s Pro, LivEdgar, S&P Products
Legal & News: CourtLink, Dialog, EbscoHost, Factiva, Lexis, Nexis, Profound, ProQuest, WestLaw
Market Data & Transactions: Bloomberg, Cap IQ, comScore, GlobalAdSource, Nielsen NetRatings
Mergers & Acquisitions: MergerMarkets, Mergent, Shark Repellent, SDC, Outsell Inc., ValueLine
Software: Microsoft Suite (Word, Excel, PowerPoint, Outlook), Adobe Acrobat, Lotus Notes, SharePoint
Web 2.0 Capabilities: CONTENT_dm, Google Analytics, Mashups, Web Trends, Wiki Creation
Social Media: Facebook, Foursquare, LinkedIn, Instagram, Pinterest, Twitter, WordPress
Web-based & Programming: Documentum, FrontPage, InMagic Relational Database, editing HTML,
XML, and basic PHP, MySQL
PROFESSIONAL DEVELOPMENT ACTIVITIES & COURSES
Law Libraries Association of Greater New York 2009 – Present
New York University Website Architecture & Development 2011
EDUCATION
Columbia University in the City of New York, M. S. Library Service 1987 – 1991
The College of Mt. St. Vincent, B. A. Liberal Arts 1971 – 1975
PROFESSIONAL ASSOCIATIONS
Metropolitan New York Library Council 2005 – Present
Special Libraries Association, New York Chapter 1988 – Present
Membership Chair, Midtown Luncheon Chair, Secretary
Software & Information Industry Association 2002 – Present
The Conference Board, Information Research & Management Council 2002 – 2008
Membership Chair, Secretary
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