Customer Service Data Entry

Felicia Collins

Qualified Admin & Logistics Specialist

Jennings, FL

***************@*****.*** - 915-***-****

Provided technical advice; assist in training personnel on supply procedures, command supply discipline

principles, supervisory responsibilities, and personal responsibilities. Provided mission essential reports on a

weekly & monthly basis. Operated using unit level computer systems and programs i.e. (Supply programs,

Department Of Defense Regulations, Microsoft Windows (Excel, Word, and PowerPoint). Prepared, tracked,

and maintained all organizational documents by using computer based programs. Mentored and trained other

peers by providing monthly training. Organized and maintained all data, records, and files by using up to

date office software and equipment. Posted transactions to organizational and installation property books and

supporting transaction files.

Learned diversity while working under the leadership of Navy, Marine, Air Force, and Army personnel.

Proven ability to work effectively and collaborate with people of various ages and cultures, ability to adapt the

style of communication to meet the needs of the audience.

Ability to prioritize tasks, use time in the best way possible and work within appropriate policy and procedures.

Ability to take personal responsibility for own actions and for solving problems and issues that may arise in

a orderly fashion.

WORK EXPERIENCE

Logistics Specialist

US Army - El Paso, TX - June 2002 to February 2012

Responsibilities

Collaborated with higher officials to insure logistical function operations were in place in order to provide a

safe workplace and accountability for government property.Day-to-day operations calendars schedules and

set appointments to turn in and pick up, property insure proper training was given to floor subordinates on

supply inventory to ensure accuracyin order to account for property.postage transaction documents competant

in keeping backup files

Accomplishments

During change of command, cyclic and inventory insured 100 percent accountability was maintained.

Over saw and maintained track of over $200,000 dollars worth of government property.While working not only

with military also civilian contractors maintaining a great partnership and working relationship with outside

community.

Skills Used

Skills demonstrated with this job are data entry, program management, file management backup files, logistical

knowledge and typing to include great customer service. Posessed a high level of competency and skills in

using Microsoft windows programs.

EDUCATION

BA in Logistics Management, Psychology

Argosy university - Chicago, IL

2013 to 2015

SKILLS

Inventory management, stock control, Microsoft Programs, DOD Regulations, PBUSE, SAMS-E, ISM,

Customer Service, Administrative & clerical

CERTIFICATIONS

PBUSE (Property Book Unit System Enhanced) ISM (Installation Support Modules)

Supply Specialist (92Y) Training

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