Sales Operator

Sharifa Cohen

Operator - PWC

New York, NY

*****.*******@*****.*** - 347-***-****

WORK EXPERIENCE

Operator

PWC - New York, NY - October 2013 to Present

Handling outgoing, inter office, and incoming calls on a multi line phone

• Assisting clients with questions about the company

• Performed Receptionist functions as needed

• Assist clients in making phone calls

• Provided clients with area codes, telephone numbers and other information

Shift Supervisor

Potbelly Sandwich Shop - New York, NY - March 2012 to October 2013

Being responsible for cash management, organization, cleanliness as well as general problem solving

• Assigning task to the employees to do in an orderly time

• Team work with the rest of the management to monitor the stores development

• Filed daily reports on the stores and employees conduct

• Making sure all staff followed health department regulations as well as the stores

Cashier

MCDONALDS - Bronx, NY - August 2009 to July 2011

Handled large sums of buisness currencey on a cash register for all items sold

• Processed cutomers credit cards and check payments

• Provided customers with product information

• Creatively coordinated displays to promote sales

09/11 • Assisted in high volume of customers with food orders and product information

EDUCATION

Certificate

EDISON JOB CORPS ACADEMY - New York, NY

June 2010

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