Customer Service Office Staff

T iffany Cherise Cameron

Clearance: Active TS/SCI

***** ********* *****, ************, *.D. 20879

t ******.*.*******@*****.***

Cell: 301-***-****

OBJECTIVE: To obtain a management position that will enable me to utilize my strong

organizational skills, attention to detail, and exceptional customer service.

WORK SUM MARY

I am an accomplished Facility Security Officer/Office Manager with more than five years of

experience in analytical research, briefing, debriefing, and Management. I am also

p roficient in the M icrosoft Office Suite to include M icrosoft Access and Outlook.

H IG H L IG HTS OF QUAL I F ICAT IONS

• Experienced in M icrosoft Office Suite (Word, Outlook, Excel, Access, and

PowerPoint).

• Excellent leadership and collaborative abilities.

• Determined performer with exemplary work ethic, offering the highest levels of

i ntegrity, initiative, consistency and diligence.

• Tactful, patient and effective under pressure.

• Able to handle multiple tasks simultaneously without supervision.

• Exceptional verbal, wri t ten, interpersonal and communications skills.

P ROFESSIONAL EXPER IENCE

Facility Security Officer/Office Manager A ugust 2012-

Present NEANY I nc.

• Maintain security program consistent with N ISPOM requirements

• Maintain security files for all cleared and un-cleared personnel, improving previous

p rocess by implementing checklist system

• Process and maintain personnel security clearances through JPAS, process employee

CAC badge applications through government contracting and security personnel

• Process visit requests as necessary for cleared meetings and conferences, remaining

k nowledgeable and up-to-date with DSS requirements and courses

• Perform regular security file audits and self-inspections, and prepare for DSS

security audits with assigned DSS representative

• Provide initial, foreign t ravel, annual security briefings and debriefings, assist

employees with fingerprinting, send fingerprint and SF-312 forms to OPM/DSS

• Send visit authorization requests (VARs) and JCAVS Person Summaries to

government POC's, coordinate on-site briefings and badge process for employees

• Check JPAS on a daily basis for updates, update PSMNet based upon in- and out-

processing of employees

• Ini tiate eQIP requests within JPAS for initial and periodic reinvestigations, review

eQIP for completion, send to employee for revision if needed, upload signature forms

i nto JPAS

• Report security violations and incidents to DSS Industrial Security representative

• Prepare security paperwork for un-cleared employees for completion of background

i nvestigations, CAC cards and fingerprinting/badging, coordinating with security

offices as required

• Assist with out-processing including collection of government property if needed,

a rchiving security files and debriefing/out-processing employees in JPAS

• Complete necessary DSS-mandated FSO security t raining, include security

awareness updates in quarterly company newsletter

• Maintain office services by organizing office operations and procedures to include,

controlling correspondence, designing filing systems, reviewing and approving

supply requisitions, assigning and monitoring clerical functions, and supervising

f ront desk reception

• Provide historical reference by defining procedures for retention, protection,

retrieval, t ransfer, and disposal of records

• Responsible for employee relations and conflict resolution, in and out-processing of

employees, recruitment and retention, t imesheets and payroll, performance

management

• Design and implement office policies by establishing standards and procedures;

measuring results against standards and making necessary adjustments

• Complete operational requirements by scheduling and assigning employees and

following up on work results

• Keep management informed by reviewing and analyzing special reports,

summarizing information, and identifying t rends

• Maintain office staff by recruiting, selecting, orienting, and t raining employees

• Maintain office staff job results by providing t raining, counseling, and disciplining

employees, planning, monitoring, and appraising job results

• Maintain professional and technical knowledge by attending educational workshops,

reviewing professional publications, and establishing personal networks

• Track office expenses and creating monthly reports for senior executives

• Ar range t ravel, meetings and appointments for employees and senior level executives

Administrative Specialist J une-December 2010/ September 2011-

M arch 2012 Fleet Anti-Ter rorism Security Team Central Command Bahrain,

M anama Bahrain

• Provide daily executive level administrative services of a diverse and confidential

nature

• Meticulously maintain daily/weekly/monthly schedule, to include planning,

coordinating, and priori tizing meetings and conference calls as well as staff

b riefings.

• Track deployment/redeployment of Fleet Anti-Terrorism Support Team Marines to

and from different count ries in theater

• Security Coordinator responsible for submit ting visit requests for personnel

requiring security clearances.

• Create and maintain Isolated Personnel Reports (ISOPREPs) for deploying

Commanding Officers and subordinate commands

• Produce and issue courier cards, building passes, identification badges or access

cards as required.

• Obtain and manage a Joint Personnel Adjudication System (JPAS) account to ensure

t he up to date clearance level of 18 subordinate commands.

• Handle highly classified and sensitive information affecting Senior Level Executives.

• Ar range meetings to include reserving meeting rooms and notifying all participants.

• Assist staff with proof reading, formatting and data input on Excel Spreadsheets,

PowerPoint Presentations, and Word documents.

• Make required changes to produce error-free documents without supervision.

I ntelligence Analyst J uly 2007-

June 2012 USMC Ma r ine Corps Security Force Regiment, Norfolk Vi rginia

• Develop briefs and scenarios to be used for evaluating platoons preparing for

deployments.

• Schedule briefs and debriefs for senior executive leadership.

• Teach In telligence Training courses in order to prepare personnel to run and operate

Combat Operation Centers.

• Track deployment/redeployment of Fleet Anti-Terrorism Support Team Marines to

and from different count ries in theater

• Maintain liaison with National Geospatial Association as well as Army Commercial

I magery Team members to produce imagery and maps.

• Develop points of contact with Naval Criminal Investigative Service analysts to

remain current on situations developing in the areas of operation.

• Developed weekly unclassified and classified briefs/staff reports to keep senior

executive leadership, headquarters support staff, and subordinate commands

abreast of developing issues.

• Obtain and manage a Joint Personnel Adjudication System account to ensure the up

to date clearance level of 18 subordinate commands

• Produce and issue courier cards, building passes, identification badges or access

cards as required

E DUCAT ION

University of Maryland University College

A.A. General Studies Awarded

B.S. Psychology Awarded

AWARDS

Navy and Marine Corps Achievement Medal

Global War on Terrorism Medal

Global War on Terrorism Expeditionary Medal

Marine Corps Good Conduct Medal

SKILLS

Supply Management, Tracking Budget Expenses, Delegation, Staffing, Managing

P rocesses, Supervision, Developing Standards, Promoting Process Improvement, Inventory

Control, Reporting Skills, Briefing/Debriefing Skills, Intelligence Analysis, Data M ining,

Database Management, Writ ten/Oral Communication, Word Processing > 75wpm

References provided upon request

Contact this candidate