Data Entry Customer

Robert Burris

***** ****** ****** ***** - **********, MD 20623

******.***@*****.*** - 240-***-****

SUMMARY OF QUALIFICATIONS

. Effective planning and organization skills.

. Takes great pride in completing a job with accuracy, proficiency and

effectiveness.

. Ability to work well both independently and on a team environment.

. Excellent problem solving and decision making skills.

. Ability to work under pressure in a fast-paced environment and manage

multiple tasks.

PROFESSIONAL EXPERIENCE

Universal Therapeutic Group Home

January 2014 - Present

Life Skills Facilitator

. Facilitate effective implementation of the Life Skills program.

. Prepare and assist with the development of the daily schedule.

. Assist in developing a plan of action for participants that outline

future goals.

. Provide skills training in one or more of the following areas;

conflict resolution, career planning and grooming.

. Network with Community Resources to provide a guest lecture series

supplementary to the Life Skills program.

US Airways, Arlington, VA.

March 2011 - Present

Fleet Agent

. Direct aircraft movement and operation of ramp support equipment.

. Process and provide rate quotes for customer baggage and other

personal items of transit.

. Provide captain and crew members with precise weight and balance of

aircraft.

. Perform data entry for weight balance and baggage count per logging

procedures.

. Manage invoicing for import, export and ocean shipments of hazardous

material.

. Perform required safety checks and explicitly document any safety

conditions of departing aircraft

. Load and unload baggage and cargo for private customer base and

commercial clients.

Deadalus Books, Columbia, MD

June 2012 - June 2013

Warehouse Puller

. Performed fulfillment activities for customer book orders.

. Managed the verification of inventory for incoming truck deliveries.

. Unloaded/loaded freight from truck deliveries.

. Routinely operated forklift equipment to transport freight throughout

the warehouse facility.

. Reviewed inventory logs and reports to ensure the proper storage of on-

hand.

. Unpacked incoming merchandise as a Team Lead to ensure proper

inventory sorting.

. Managed inventory and restock procedures.

SwissPort Cargo Service, Sterling, VA

July 2010 - May 2011

Freight Warehouse Lead Supervisor

. Provided support and guidance to the Project Managers and team

members.

. Supervised Cargo Agents loading and unloading cargo from pallets and

containers.

. Communicated with customers of incoming and out coming cargo.

. Transferred freight to other airlines.

. Maintained cleanliness of facilities and maintenance of equipment.

. Inspected equipment per safety/security regulations to prevent

damage/injury.

Air Tran Airways, Atlanta, GA

July 2007 - December 2009

Flight Upgrade Supervisor

. Towed inoperable aircrafts from gates to the hanger.

. Provided continuous training to crew members of general operation.

. Responsible for the safety of customers and crew member on grounds.

. Trained new crew members on companies operations.

. Ensured accurate bag count for the captains load plan.

. Developed supervisor reports in order to keep track of daily

operation.

. Assigned responsibilities to individual crew members.

Home Depot, Atlanta, GA

April 2006 - July 2007

Loading Dock Coordinator

. Extracted inventory for incoming orders for large business and

government entities.

. Performed verification checks of inventory for individual and

corporate customer invoices.

. Prepared custom color combinations for retail customers via digital

paint software.

. Supervised, evaluated and trained the Loaders.

. Managed logistics to support the accuracy of shipment and inventory

updates.

. Prepared and arranged order documents to ensure correct shipment and

billing of goods

. Prepared and processed daily productivity levels of merchandise

shipped.

EDUCATION/CERTIFICATIONS

. Prince George Community College, Largo, MD

Associate of Arts (AA) - Social Service, In Progress

. Taylor Business Institution, Chicago, IL

Certification in Information Systems A+, 1997

SKILLS AND TRAINING

. Microsoft Office Suites (Outlook, Word, Excel, Access, PowerPoint)

. WordPerfect Corel, Adobe Page Maker and Photoshop

. 10-key Adding Machine

. Fill Management, Order Puller, Packer, and Laborer

. Fork Lifting

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