Customer Service Administrative Assistant

Suewaine Foster

***-** ***** *********** *******, NY 11413

(C) 516-***-**** (E) **************@*******.***

Summary Hard working and dedicated Administrative Assistant/Secretary/Receptionist with 7 1/2 years

experience in processing payroll, ordering office supplies, answering heavy phone calls,

filling,

photo copying, scanning, faxing, scheduling, and paying invoices.

I also offer exceptional organizational, interpersonal and computer skills. Strong background

in

all aspects of customer service and support. Accustomed to working in fast paced

environments

with success in effectively handling difficult client situations.

Skills •Computer proficient •Extremely organized

• Excel, PowerPoint proficiency •Invoice processing

•Multi line phone proficiency •60 WPM

•Quick learner •Strong verbal communication

•Strong presentation skills • Filing and data archiving

•Attention to detail •Scheduling HIPAA compliance

•Reading comprehension •Excellent communication skills

Technology Snapshot

• Microsoft Office Suite • Microsoft Windows

• Microsoft Outlook • Microsoft Visual Fox Pro

• Web time Adobe Acrobat • Oracle

• Kronos Software • Excel

Experience Administrative Assistant 2013 to 2014

Mt. Sinai Hospital Beth Israel/Corporate Division (Patient Accounts)

Assistant to office manager

Entered employee’s payroll through Webtime software

Keep track of employee’s clock in/out time through Krono’s software

Process Invoices from vendors through Oracle software

Ordered office supplies through Oracle software

Maintain office maintenance

Answer phone calls and directed them to the accurate parties

Handle administrative logistics for employees and visitors including ID badges, space

planning, and access to necessary resources (i.e. printers, copiers, telephones & fax

machines).

Prepare timely and accurate internal and external communications, correspondence, and

reports.

Archive records of all payments sent

Monitor and maintain company inventory budget for office supplies.

Assistant/Secretary/Receptionist 2010 to 2013

Morris Duffy Alonso & Faley Law Firm

Screened telephone calls and inquiries and directed them as appropriate.

Organized billing and invoice data and prepared accounts receivable and expected revenue

reports for controllers. Schedule clients for appointments

Secretary/ Front Desk Receptionist 2007 2009

East Coast Auto Center

Answering calls, filing papers, greeting customers, organizing work records and reports.

Education Long Island University Brooklyn, NY, United States 2012 2013

Health Science

Bachelor in Science (N/A)

Nassau Community College Garden City, NY, United States 2007 2012

Science/Mathematics

Associates Degree

George Washington H.S. Springfield Gardens, NY, United States 2005 2007

Science

High School Regents Diploma

References Sharon Williams 347-***-**** Hamid Mehirdel 516-***-****

Castidad Aponte 347-***-**** Krystal Chin 516-***-****

Contact this candidate