Customer Service Sales

RENEE BLACK

*** ****** **** ******, ******** Estates, Georgia 300*-***-***-

**** *****.*******@*****.***

SUMMARY

Strategic sales leader with solid experience in building relationships to secure sales

objectives by maintaining adequate contact with customers. My customer service skill

set has allowed me to manage and collect over 300 plus customers to follow-up with

regarding information to close deals in various industries.

COMPUTER SKILLS

Software

I have Microsoft office skills and type 50 wpm.

EXPERIENCE

11-2011/01-2013 Sales Associate, Macy’s

I assisted customers with jewelry purchases, jewelry service plans, credit card

transactions, while exceeding goals and standards. I was responsible for maintaining a

client list of 300 plus customers to call when Macy’s where running promotions. Also, I

operated computerized terminal to process monetary transactions.

07-2006/10-2011 Mortgage Consultant, American First Mortgage, LLC

I maintained a pipeline of 200 plus customers to call customers and assisted in closing

of mortgage home loans. Also, I was a member of the local chamber of commerce to

network for potential clients and opportunities to originate mortgage home loans.

EDUCATION

1987-1987 Data Entry Diploma, Branell College, Atlanta, GA

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