Jesus (Jesse) Martinez *** Ida Ave.

Solana Beach Ca, 92075

Email: acfr7k@r.postjobfree.com

Mobile Number: 858-***-****

SELECTED EXPERIENCE

Technical Specialist II Foley & Lardner LLP September 2013 - March 2014

Provide Technology Infrastructure Support

o Responsible for proper operation and maintenance of user's

desktop platforms both physical and virtual environments, new

hire account setup and installation, site Cisco Unified IP phone

environment, Polycom and Cisco video conferencing setup and

support and network printer management

o Managed and supported virtual environment via HPDM, SCCM,

vSphere and AppSense

o Worked directly with Network & Database Engineers in

keeping network & server rooms current

o Worked directly with external vendors on a routine basis

o Worked closely with cross-site teams to identify and

troubleshoot issues

o Executive Support for Managing Partners

Audio/Video & IT Technician AVT Event Technologies (Manchester Grand Hyatt

San Diego) December 2012 - September 2013

Provide Audio/Video & Information Technology Support for corporate

events.

o Perform complete setup and teardown of LCD projectors, mobile

screens for client presentations

o Install and configure wireless and wired microphones, audio

mixers, amplifiers, and self-amplified mobile speaker

o Provide IT related technical support for client's corporate

administrative staff. E.g., accessing email, web, local

printers, MS Office

o Responsible for technology familiarization and integration

related to current hardware inventory

IT Consultant (Self Employed) July2012 - December 2012

Provide technical expertise and support for small and residential

business computer systems and networks.

o Perform system maintenance, OS, core components and antivirus

updates

o Creating system WINPE discs & images for rapid trouble shooting

and recovery

o Upgrading hardware to meet increasing application and user

demand

Windows7 migration Technical Lead (Contracted through Cognizant) Mar2012 -

July2012

AmeriHealth Mercy Health Plan Philadelphia Pa, 19113

o Responsible for the validation of clients migration process,

image validation and documented the results

o Worked closely with clients IT project staff in identifying and

resolving potential gaps in the migration process

o Worked directly with business units to ensure proper application

packaging and compatibility on Windows7

o Gave daily status updates to project manager, business analyst,

developers and senior management.

ADS IT Laboratory Technician (Cognizant) Jan2009 - Mar2012

Pfizer Global Research & Development Research Informatics La Jolla Ca,

92030

. Responsible for administering and troubleshooting laboratory Benchtop

PC hardware, software, inventory and insuring proper communication

between computer and scientific instrument.

o Develop and documenting installation & configuration procedures

for one-off computers and instrument modules

o Collaborating with department heads in determining future

project or instrument needs. (e.g., service accounts, new AD

accounts, data base network shares)

o Creating of custom robocopy scripts for network mapping and

systematic raw data backup

o Build custom computers to meet instrument and scientist

application requirements

o Build custom WINPE discs (e.g., maintenance, OS imaging and

troubleshooting tools for custom hardware)

Advanced Desktop Support Technician (Comsys) Nov 2006 - Oct 2008

Rinat Neuroscience/Pfizer Inc, South San Francisco Ca, 94080

. Responsible for implementation of new business IT policies procedures

& Executive IT Support

o Training of current IT staff on the use of new helpdesk ticketing

management system and how to effectively support users via new

support tools, services and applications implementation of policy

and procedures

o Assisted with the physical network installation of the network

infrastructure connectivity and authentication issues

o Migration of Rinat lab systems/desktop/exchange data from the Rinat

domain to the Pfizer domain to Pfizer issued laptop; database

archives

IT & Video Technician (CompuCom) May 2002 - Nov 2006

Pfizer Inc. La Jolla, Ca, 92121

. Responsible for IT Desktop and Video Conference support for Oncology,

Ophthalmology & Development Groups

o Resolving Outlook Exchange and Network Synchronization/Storage

Issues

o Laptop & Desktop Support, Troubleshooting, and preventative

Maintenance

o Assist the Advanced Desktop Services group with the resolution

of web based applications, software trouble shooting,

. Project Lead for Data Harvest Acquisition at Rinat

Neurosciences, San Francisco

o Data Harvest of 150 computers which consisted of lab equipment,

desktops, laptops and MAC's

o Coordinated and negotiated timelines of data harvest with

Scientists and staff

Fulfillment Center Admin Apr 2001 - May 2002

Brandes Investment Partners Del Mar, Ca, 92130

. Duties include production and packaging of literature, shipping of

material for existing and potential investors

Mail Room Clerk Mar 1999 - Apr 2001

Mail Boxes Etc. Del Mar, Ca, 92130

. Sending and receiving packages via FEDERAL EXPRESS, UPS, DHL, AIRBORNE

EXPRESS, USPS,

Self- Employed November 1998 - Mar 1999

. Hired for business and residential general contracting services

Store Manager Oct 1996 - November 1998

Valvoline Instant Oil Change, San Diego

. Managed and trained all lube technicians and ensured proper

performance, maintained the service center, assured employees and

customers followed all safety policies and procedures, responsible for

inventory control

Manager of Bullet Resistant Glass Manufacturing Co. May 1995 - Oct 1996

Glass Armor International, Santa Ana

. Trained new personnel, ordered all glass manufacturing supplies and

materials, glass painting, cutting and bending, handled all shipping

and receiving of product

Military Service

Fireman Apprectice/E-3 April 1993 - April 1995 (Honorable Discharge)

United States Navy, San Diego

. Served as a boiler technician and functioned as an electrical and

mechanical maintenance engineer, damage and casualty control and

monitored and maintained all cold iron/inactive auxiliary equipment

. Served as a United States Naval Reservist, as a Construction Mechanic

Initial Inspector within the command of CBMU 303 (1997-2000)

EDUCATION, CERTIFICATES AND SKILLS

Microsoft Certified Technology Specialist (MCTS), MCP & Windows7

Configuration

ITT Technical Institute - Completed Networking Courses 9/00-6/02:

Graduate of Mt. Olive High School, 1991

Application Knowledge

. Windows 8.1, MS Office 2010, Lync 2010, VMware Workstation,VMware

vCenter Configuration Manager, HPDM 4.5, AppSense Environment Manager,

Blackberry Desktop Manager Agilent ChemStation & Easy Access, Dionex

Chromeleon, AKTA Unicorn, Applied Bio System Analyst, Beckman Coulter

Biomek, Bio-Rad, Brucker TopSpin, LeapTech CTC PAL, Invitrogen Vector

NTI, Formulatrix, RockMaker 2.0, Gilson Unipoint 5.1, Guava CytoSoft

2.5., Group Ready, Hudson Controls Soft Linx, Molecular Devices

SoftMax, Nano Drop, NI, Tecan, Waters MassLynx, MAC OSX,, Backup

Exec 2007, Active Directory, SMS, SCCM 07, Heat, Peregrine Service

Center, Norton Ghost, Symantec Ghost, Timbuktu Pro, Partition Magic

7.0, Built and configured Raid 0,1,0+1,5,

Hobbies/Special Interests

Ironman Triathlete, endurance riding and running, Mountain/Road Biking,

Scuba Diving, Audiophile,

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