John Gallie
Astoria, NY *****
860-***-**** ****.*.******@*****.***
EDUCATION
University of Connecticut, Storrs, CT
Bachelor of Science, Chemistry, May 2013, with ACS Accreditation
Overall GPA: 3.0/4.0
EXPERIENCE
Goodwill Industries of Greater New York and Northern New Jersey, Astoria, NY
Customer Services Assistant, December 2013-present
• Have received and reported over 300 customer complaints
• Preparing monthly donation reports
• Data entry
• Managing office supplies
• Collaborating with PR team to gather and mail out promotional posters
• During advertising campaigns; act as liaison between Goodwill and various media outlets/advertising
agencies
• Maintenance of and technical support for Goodwill rewards card program
University of Connecticut, Department of Dining Services, Storrs CT
Student Manager, Gelfenbien Commons, March 2011-August 2013
• Oversaw the student program at Gelfenbien Commons, which consisted of 55-65 student employees
• Ensured that departmental policies were enforced and adhered to
• Hired over 30 student employees
• Facilitated the hiring of four Assistant Student Managers and six supervisors
• Completed bi-weekly student payroll
• Performed performance evaluations for student employees, Assistant Student Managers, and
supervisors
University of Connecticut, Chemistry Department, Storrs, CT
Laboratory Assistant, January 2008-January 2009
• Ran X-ray diffraction of graduate students’ samples
• Completed simple synthesis experiments
• Followed OSHA standards, regularly cleaned and disinfected laboratory equipment
SKILLS AND CAPABILITIES
Computer: Microsoft Office Suite, Outlook, Access, CounterPoint
General: Management, Administrative, Organizational
ACTIVITIES
American Red Cross, New York, NY
Administrative Volunteer
September 2013-December 2013
Transcripts and references available upon request