Project manager/Senior Anayst

ÖZLEM ENGİN

Prof. Dr Beynun Akyavaş Cad. Altuntaş Sitesi

No:108 A Blok D:3 Çengelköy/İstanbul 34680

Telephone: (053*-***-**-** (GSM)

(021*-***-**-** (Home)

*******@*****.***

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PROFILE

Overview:

An experienced, dedicated IT professional with proven success at managing banking projects.

In-depth financial knowledge, business analysis and project management expertise acquired

during a progressive career. Decisive, innovative and results focused professional offering the

depth and experience gained from seventeen years of experience at information technology

sector with last seven years focused on project management.

Qualities and Attributes:

Motivated and resourceful, capable of setting and achieving realistic goals.

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A quiet achiever, determined and persistent, with a friendly personality and a commitment

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to excellence.

• Adaptable and highly motivated, capable of leadership and decision making.

Perceptive, enthusiastic and positive.

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Professional Assets:

Plan, organize, monitor and oversee multiple projects simultaneously.

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Responsible and accountable for the coordinated management of multiple related projects

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directed toward strategic business and other organizational objectives.

Strong organisational and time management skills can work under pressure to meet demanding

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deadlines.

Good communication and interpersonal skills. Able to build relationships at all levels.

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Well-developed organised skills, able to prioritise, schedule and manage the programming

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requirements of projects.

PROFESSIONAL EXPERIENCE

June’12 Business Analyst/ Project Manager

Current Kiosk &ATM Department, INTERTECH/DENİZBANK A.Ş.

Responsible for executing ATM Banking projects, serving as an interface between

business side of the bank and Intertech IT teams and achieved successful

performance with the participation of related parties, collecting, analyzing and

documenting business projects of Denizbank Payment Systems. Responsible for

ensuring that all projects are delivered to meet the required standard of quality;

time, budget, and functionality, managing risks and also ensuring that the

delivered projects meet the needs of the business

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Sept’08 Project Manager

Sept’11 Project Management Office, IBTECH / FINANSBANK A.Ş.

Managing IT projects in line with business expectations while keeping full

compliance with PMI’s project management methodology, responsible mainly for

consisting of planning, setting up and executing the project activities ensuring that

the project goals are met and that the customer's business requirements are

fulfilled, managing financials and project budget, identifying and managing

project risks according to risk management methodology, managing team

members varying from 5 to 30 persons according to the scope of the project,

appreciating team members’ contributions to project, coordinating all project

members and vendors, managing all project tasks.

Aug’06 Project Manager/Unit Head

Aug’08 Payment Systems Project Unit, TÜRK EKONOMİ BANKASI (TEB)

Evaluating and coordinating software developments on payment systems,

responsible for business analysis of payment systems projects, identifying

customer/business requirements, preparing specifications for applications and

systems, analysing current business processes and applications and identifying the

process improvements, managing IT projects through all stages of the project life

cycle, supporting and training for business-application customers, dealing with the

third parties like Visa, Mastercard and BKM for certifications and regulations.

Sept’02 Business Analyst/Assistant Manager

Aug’06 System Development Department, OYAK BANK A.Ş.

Responsible for business analysis and business process design on card payment

systems, POS & ATMs, coordinating the relationship between third parties on

these areas. Acting as a liaison between technology department and business units

to define business requirements, analysing business requirements, building and

monitoring project plans, writing functional specifications which include;

specification of operation flows, description of business rules, identification of

system interfaces and design of reports, making acceptance tests, writing user

guides, conducting training sessions and providing user support for various

systems.

Nov’00- Business Analyst

July’01 Information Technology Department, ALTERNATİFBANK A.Ş.

Responsible for business analyses of third party packages on alternative delivery

channels such as card payment systems, POS & ATMs, establishing and following

up the coordination between the bank and third party firms on ATM & Credit

Card Business, dealing with Visa and Europay, making gap analyses, searching of

new technologies to add or replace with living system.

Nov’ 97- Business Analyst

Oct’ 00 Information Technology Department, ESBANK T.A.Ş.

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Business analysis on projects including formation of customer database, back

office applications and debit & credit card functions on alternative delivery

channels such as internet-banking and call center applications, revising and

improving corporate credits system and Management Information System on

POS, ATM and card systems.

March’ 97- Credit Analyst

Oct’ 97 Credits Department, TÜRK SAKURA BANK A.Ş.

Analysing and interpreting financial statements of corporate credit customers,

writing sectoral reports and macroeconomic analyses, preparing departmental

reports and macroeconomic reviews concerning Turkey to be reported to the

headquarter in Japan.

Sept’ 95- Research Reporter

March’ 97 Foreign Trade Research Department, THE ISTANBUL CHAMBER OF

COMMERCE

Giving consulting services to members of the ICOC on foreign trade, organizing business

meetings & seminars, making market research studies to give information about

import and export potentials in foreign markets.

May’ 94- Economist

Sept’ 95 Strategic Planning & Research Department, AKBANK. T.A.Ş.

Writing essays for the monthly bulletin, measuring overall profitability of the bank’s

branches, analysing efficiency and profitability of banking operations on the basis

of major corporate customers, responsible for Management Information Systems.

EDUCATION

Boğaziçi University, M.A. in Social and Economic History, (1996)

Boğaziçi University, B.A. in Economics, (1993)

PERSONAL DATA

Marital Status : Single

Membership : Turkish Future Society, Bumed, World Heritage Traveler's Association of

Turkey, Slow Food Turkey_Yağmur Böreği Convivium

SOME OF THE COURSES ATTENDED

• Social Responsibility School, BUYEM, November 2013

• Project Management Methodology, İstanbul Kurumsal Gelişim, April 2010

• The Art of Project Management, Business Management Consultants, February 2010

• Advanced Project Management, İstanbul Kurumsal Gelişim, January 2010

• Strategic View, Fed Training, April 2008

• New Technologies, BKM, March 2008

• Card Strategy for Bankers, Mastercard, Waterloo-Brussels, October 2007

• Team Management, Baltaş-Baltaş Management Training Consultancy, September 2007

• CRM at Banking Sector, The Banks Association of Turkey (TBA), June 2007

• New Product Opportunities with Chip Cards, Visa, April 2007

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Introduction to Oracle 9i:SQL, Oracle Türkiye, August 2003

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Oracle Discoverer 3.1 End-User Education, Oracle Türkiye, May 2001

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Project Management, Smart Valley, January 2001

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The Methodology of Analysis in Critical Business Processes, Idea, November 2000

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Introduction to RPG Programming Language, Bil-Sis, December 1999

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Management Trainee Programme, Akbank T.A.Ş., May-September 1994

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