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Office Staff Manager

Location:
United States
Posted:
September 05, 2014

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Resume:

Richard V. Mann

**** ********* **. **********, ** 35242

Phone: 601-***-**** ~ Email: ************@*****.***

Objective: Seeking a challenging position to expand my career

opportunities and add value

to my employer. I possess proven leadership

abilities in customer relations,

management, logistics and warehouse operations.

Professional

Experience: Truckworx Kenworth

May 2013 - September 2014

Warehouse Manager- effective date 05/13/2013

. Responsible for the parts warehouse for Kenworth of Birmingham.

. Overseeing 3 in town delivery drivers, 3 out of town delivery

drivers and 3

warehouse employees.

. Coordinate daily with our sales, service, and delivery teams to

ensure all customers

get the correct parts in a timely manner.

. Order essential parts from many different venders.

. Manage the return and credit process of parts and cores.

. Coordinate outbound part deliveries with 7 other branches of

the company daily,

using a variety of delivery methods including LTL, small parcel

services, and in- house delivery personnel.

J.B. Hunt

October 2006 - May 2013

Account Manager II- effective date 05/09/2009

. Responsible for operation of a 21,000 square foot warehouse for

Whirlpool product distribution as our primary product, also

incorporating Best Buy, Cornerstone, Nautilus, #1 Direct,

Tacony, Icon, Tempur-Pedic, American Woodmark and Amazon

products.

. Overseeing the operation of various office staff, 7 full-time

installers/drivers, 4 full time helpers, and other warehouse

personnel.

. Maintaining continuous communication with the customer for

complete customer satisfaction.

. Management of home, builder, and retail delivery to all

coincide in day to day operation.

. Directly responsible for account operations in its entirety.

Operations Supervisor

. Responsible for managing 22 drivers and 20 trucks

. Ensure the accuracy and deadline for payroll administration

for all employees

. Accountable for safe account operations and ensure compliance

with all safety programs and procedures

. Develop and maintain customer relationships that are

profitable and ensure retention

. Responsible for ensuring effective utilization of all account

resources, developing and implementing cost reduction programs

(driver turnover, idle percentages, truck and driver

utilization, equipment maintenance, etc.)

. Taking the lead with driver orientation, driver safety

training, and driver discipline.

Auburn Furniture

March 2005 - August 2006

Warehouse Operations

. Filled an average of 20 to 30 orders on a daily basis

. Assisted in the training of employees

. Worked on sales floor

Education: Auburn University

August 2006

Bachelors of Science / Business Administration

Skills:

. Proficient with SAP

. Proficient in Microsoft Office

. Proficient with the AS400 Host program

. Currently manage inventory with a system called Argus

. Currently manage a routing system called Intergis

Organizations

And Activities:

. Previously certified Fire Fighter I, Firefighter II and First

Responder



Contact this candidate