SHERRI J. VANSCOIT 312-***-****
**** *. ******** *******, #*** **********@*****.***
Chicago, IL 60610 www.linkedin.com/in/svanscoit/
Marketing professional with proven experience in National and Global
capacities. Strengths in thought leadership, brand development, customer
segmentation, events, and identifying and driving sales and marketing
strategies to grow revenue and build customer relationships.
KEY SKILLS
. Multiple industry acumen: Services Agency, Software, Wireless,
Commercial Interior Landscaping, High Technology, Healthcare, Health &
Wellness, ASP, Aerospace, Cable and Television, Non-Profit,
Professional Sports, Water Filtration
. Channel experience: digital, direct, marketing communications,
partnerships, sponsorships, events, social media, PR, advertising,
product development, events and promotions, trade shows
. Motivational management style with solid track record of building
strong internal, customer, and partner relationships
. Proven project management skills with a flair for successfully
handling multiple projects simultaneously
Professional Experience
MISIX, INC., Data-Driven Marketing Agency, Westchester, IL
Director Business Development and Marketing November 2013-Present
Report to President/CEO. Responsible for developing and maintaining
productive relationships with new and current clients to grow revenue;
internal branding and marketing; and account management for full-service
marketing agency specializing in data analytics.
. Participate on Senior Management team
. Developed agency brand identity and positioning, messaging, targeting
strategy, and marketing plan
. Build and develop partner relationships
. Account management for full-service client; increased new project revenue
65% in Q1 2014
. Instituted SalesForce.com as a CRM tool and developed sales measurement
metrics and performance evaluation process
. Write concise, value-based sales proposals and RFP's
. Lead product development: NPS, additional Brand offerings
AMBIUS LLC, Commercial Interior Landscaping and Enhancements, Buffalo Grove
IL (Headquarters in London, England)
Manager, North America Marketing June 2010-January 2013
Reported to Global Vice President of Marketing. Solely responsible for
development and execution of B2B marketing and communications strategy for
the North America business within the global Ambius portfolio of brands to
Fortune 500, global hospitality and retail groups, and healthcare. Products
included commercial interior design and landscaping, water filtration
services, living green walls, holiday d cor, and ambient scenting. Worked
closely with global executives and marketing teams to develop cohesive
global strategies and maintain brand consistency and awareness.
Participated in monthly Senior Management meetings. Leadership and growth
of North America marketing team.
. Achieved 18% North America revenue increase through the identification of
key customer segments and creation, implementation, and execution of
integrated marketing strategy. Performance results: 29% average email
open rates; 5% average direct take rate; monthly Advertising Value
Equivalent ROI average of 8. Developed sales and marketing collateral
and brochures.
. Pioneered and led renewed brand positioning and implementation. Project
included: Updated Brand Essence, Brand Key, Elevator Speech, and Segment
and Product Message Maps. Led global roll out via marketing
communications toolkit and online training program.
. Increased web-to-sales revenue 22% in one year and surpassed $1M monthly
revenue goal 3% by implementing content/in-bound marketing, and
increasing SEO, PPC, and social media to drive qualified sales leads
. Developed and managed Partner relationships: product naming, branding,
marketing strategy, materials, launches and financial reporting
. Wrote and managed communications, media, and PR, further championing
brand loyalty and the company mission. Led the research, selection, and
development of trade show and conference participation, including
marketing, sponsorships, and speaker opportunities. Managed speakers'
bureau activities, writing abstracts and draft presentation proposals for
acceptance.
. Managed cross-functional project teams to develop and launch new products
and enhance existing products within the global Ambius brand including
market research, naming, brand positioning, product launch and field
training, online and offline marketing campaigns, sales tools, and web
site development
. Administration and ongoing development of National and Global NPS/Voice
of the Customer program to deliver outstanding customer experience and
satisfaction across all brands. Resulted in Net Promoter Score increase
from 44% to 65% within 4 quarters.
. Instituted global communications best practices and monthly tracking,
reporting, and evaluation methods distributed to executives to meet goal
of creating transparency of marketing team and successes
. Initiated Salesforce.com lead generation and CRM with in-house Tele-
Appointers resulting in 50% increase in appointments to sales
. Budget responsibility of $400K
CONSULTANT May 2009 - June 2010, Chicago IL
Independent consulting focused on Marketing, Branding, Communications,
Sponsorships and Events. Clients included: CelebEvents, Allstate Insurance,
Regent Title Insurance Company
GOGO (Formerly Aircell, LLC), Provider of Airline In-Flight Internet
Service, Itasca IL
Consumer Marketing Manager June 2008 - April 2009
Reported to Director of Marketing. Planned and executed consumer and
business marketing and brand strategy for launch of flagship in-flight
internet product. Led partnerships with major commercial airlines to
implement sales strategies and objectives.
. Development and execution of annual marketing calendar, targeted
marketing plans and programs to end-user customers for product launch and
ongoing through several channels - PR, online, advertising, social media,
events, affiliates/partnerships, promotions.
. Led customer modeling and segmentation and brand proposition development,
increasing unique customer purchases more than 60% within 6 months of
launch. Developed branded and partner collateral and product materials.
. Planned and wrote internal communications to develop brand awareness and
loyalty, launched "Gogo-Brand" event to employees.
U.S. CELLULAR CORPORATION, Wireless Service Provider, Chicago IL
Direct Marketing Manager March 2006 - April 2008
Marketing Consultant April 2005 - March 2006
Reported to Manager, Direct Marketing. Solely responsible for the
research, plan, execution and management of B2C and B2B integrated direct
marketing strategy to multiple customer segments in mass and region-
specific geographies. Incorporated multiple channels including direct mail,
print, PR, online, OOH, and partner marketing. Responsible for response
analysis, database management, and management of creative, print, and
telemarketing vendors.
. Increased direct response rate over 50% to an average of 2%, and a 40%
response lift, through testing, and analysis of creative, lists, market
segmentation, and promotional offers with branded premiums: Family with
Kids, Married no Kids, Single, Gen Y, Hispanic
. Investigated and determined most effective and profitable acquisition
contact methods - developed contact strategy and customer response model,
which resulted in a 131% activation rate lift in the initial test;
Planned and executed first e-mail initiative with 19% click-through rate.
. Direct Marketing lead for re-launch of B2B segment; involved marketing
strategy and execution through multiple channels - broadcast, digital,
print, OOH, direct, partners.
. Managed partner marketing with the Chicago Bears and Chicago White Sox
for campaigns and on-site initiatives.
. Developed internal relationships with regions through quarterly on-site
visits to project brand, provide coaching, and conduct store visits.
. Partnered with internal resources and outside vendor to track, monitor,
analyze and report campaign results; presented results to regions, senior
managers and Officers, recommending action based on results and analysis.
. Responsible for $12M budget and annual campaign calendar.
ALTERIAN, INC., Global B2B Enterprise Software Solution (Marketing
Analytics) Developer, Chicago IL (Headquarters in Bristol, England)
Manager, Marketing Communications 2002 - 2004
Reported to Global Vice President of Marketing. Developed North America
and Global Branding and Communications Strategy; Developed segmentation,
targeting and positioning across key vertical markets; defined messaging
and marketing communications plan to raise awareness and drive sales in new
growth areas.
. Developed and implemented a lead generation direct marketing program
utilizing targeted direct mail, e-mail, and weekly webinars, resulting
in a 300% increase in qualified lead appointments within one month, and
a 150% revenue growth within six months; cold-calling and follow-up
sales appointments; hired, trained and managed in-house telemarketing
staff. Developed global branded collateral.
. Initiated and administered partner/affiliate program encompassing brand
development, public relations, lead generation, sponsorships, trade
shows, and development of marketing materials to produce cross-selling
opportunities; designed Partner Sales & Marketing Tool Kit.
. Managed all aspects of trade show and conference participation: speakers'
bureau, research and participation, themes, promotions, premiums,
materials, on-site logistics, sponsor events.
. Responsible for $250K budget.
NATIONAL FOOTBALL LEAGUE (NFL)
San Diego Chargers; Chicago Bears 1998 - 2001
Part-time, per game status. Game statistics support for the press, team
owners, commentators, and statisticians; assisted team public and media
relations and marketing, and interacted with the broadcast stations and in
press room.
Additional Marketing Experience:
Women in Cable & Telecommunications: Marketing, Sponsorship, and Brand
Manager for non-profit women's leadership program
Health Dimensions: Marketing and Account Manager for healthcare agency and
corporate wellness provider, 1 direct report
A.C. Nielsen: Statistic Research Group Manager for media analysis
business; managed 3 direct reports.
Professional Associations
Business Marketing Association and American Marketing Association
P.A.W.S. Chicago Volunteer, Foster Care Parent, Professional Board Member
Education
Northwestern University, Evanston IL, Organizational Behavior, Focus on
Marketing Communications
San Diego Mesa College, San Diego CA
College of Lake County, Gages Lake IL