Customer Service

Dorothy Perry

Route Set Up/ Table Person - Alsco Inc

Rochester, NY

**********@*****.*** - 585-***-****

WORK EXPERIENCE

Route Set Up/ Table Person

Alsco Inc - Rochester, NY - April 1992 to Present

Set up customer orders from order sheets

• Packaged and inspected products

• Trained new employees

• Recorded efficiency numbers

• Completed paperwork for daily totals

Supervisor

Service Masters Cleaners - Rochester, NY - September 2004 to April 2008

Trained and placed employees in assigned work areas

• Maintained employee hours

• Daily inventory

• Overseen all operations

• Ordered supplies

• Daily Inspections

• Made sure all customer issues were resolved

Supervisor

Brooms on Wheels Cleaning Service - Rochester, NY - 1999 to 2003

Trained new employees and held monthly meetings to discuss employee's work performance

• Weekly meetings with customer to fulfill special requests or address any concerns

• Completed employee timecards for payroll

• Demonstrated excellent verbal communication skills

• Maintained inventory and supplies

• Supervised all daily cleaning operations

Computer Skills Proficient in Microsoft Word, Excel, Power Point, Publisher and Outlook

EDUCATION

Bachelor of Science in Accounting

Grand Canyon University Phoenix - Phoenix, AZ

June 2012

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