OSCAR ORTIZ
*** ********** #*, *********, * Y ***07 646-***-**** ********@*****.***
Professional Profile
Experienced retail manager who is action-oriented with strong ability to communicate effectively with clients, staff, and partners
alike.
Experience
General Manager 08/2012 to Current
Byrne Dairy Inc Brockport, NY
• Provide managerial guidance to the retail store's operational and financial systems to
ensure that sales goals are being met.
• Manage store staff by recruiting, training, and evaluating employees.
• Maintain operations by coordinating and enforcing program, operational, and personnel
policies and procedures.
Youth Engagement Coordinator 08/2011 to 07/2012
Southeast Neighborhood Service Center - Americorps Vista Rochester, NY
• Increased capacity of youth engagement in the Southeast Quadrant of Rochester.
• Developed sustainability strategies for community based service projects.
• Coordinated logistics including but not limited to staffing, partner relations, meeting facilitation,
workshop implementation, and general project management duties.
Recreation Intern 01/2011 to 05/2011
Recreational Services - SUNY Brockport Brockport, NY
• Programmed and implemented campus recreation events.
• Conceptualized and researched student retention strategies for recreation facility usage.
• Calculated and entered monthly data reports regarding the usage of the campus athletic
complex.
• Coordinated marketing and promotion of campus recreation events.
Student Manager 09/2008 to 05/2010
BASC Dining Services - SUNY Brockport Brockport, NY
• Managed staff by training and evaluating student employees.
• Performed set-up, tear-down, and serving functions at various events.
• Trained student staff on risk management and safety policies.
Activities Coordinator 05/2009 to 08/2009
Avista Resort - American Hospitality Academy Myrtle Beach, SC
• Planned, implemented, and evaluated various on-property activities for guests.
• Administered duties to fellow activity coordinators.
• Coordinated marketing and promotion of on-property activities.
Education
B.S: Recreation and Leisure Studies Management Spring 2011
The College at Brockport, State University of New York Brockport, NY