Human Resources Management

SONIA Y GOMEZ

**** ***** ****** *** *******, California 90023 323-***-**** *******@****.***

HUMAN RESOURCES MANAGER

Q U A L I F I CAT I O N S P R O F I L E

A R E A S O F E X P E R T I S E

Outstanding and performance driven

Human Resources professional, with

HR POLICY & PROCESS MANAGEMENT

progressively increasing experience

BENEFITS ADMINISTRATION

managing and directing all aspects of

(HEALTH, DENTAL, 401K, LIFE)

Human Resources department.

EMPLOYEE RELATIONS

Management and administration of

PERFORMANCE MANAGEMENT Human Resources policies and processes

in compliance with all state and federal

RECRUITMENT AND STAFFING

laws labor laws; as well as administration

HR LEGAL COMPLIANCE ADMINISTRATION

of OSHA, FMLA, ADA, and FLSA

TRAINING AND DEVELOPMENT programs.

Dedicated to creating an atmosphere of

PAYROLL MANAGEMENT AND TAXES

exceptional employee morale and retention

through employee relations activities.

Provides exemplary service in administering

employee health, welfare, and other benefits

programs from negotiation to implementation.

Management of recruiting process from

position posting to hire, and subsequent on

boarding of new hires.

Known for exercising discretion and

maintaining strict confidentiality of

sensitive information.

Proficient in Microsoft Office Suite

(Word, PowerPoint, and Excel), ADP &

Intuit payroll, HRIS system software

E XPER I EN C E

LEG AVENUE, INC

HUMAN RESOURCES MANAGER 2012–PRESENT

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SONIA Y GOMEZ

4012 Percy Street Los Angeles, California 90023 323-***-**** *******@****.***

Leg Avenue, Inc. is innovative worldwide brands that capture the excitement and glamour of the fashion industry

by delivering sexy apparel products (Halloween Costumes, Lingerie, hosiery, foot wear and swimwear) that make

women feel romantic, desirable and confident.

Work closely with managers to address and resolve performance issues.

Maintain knowledge of legal requirements and government reporting regulations affecting human

resources functions. Interprets policy and provides consulting/coaching/counseling to managers and

employees in the development of positive work relationships, performance management, team building

and effective conflict resolution.

Provide guidelines and manage/perform human resources activities such as recruitment, performance

management, benefits, training, worker’s compensation, safety and employee relations, and resolve

problems requiring senior management intervention.

Plan, conduct and assist in new employee orientation to foster positive attitude toward company goals and

objectives.

Partner with our Brokers in administration of benefits programs such as life, health, dental, disability, and

pension.

Conduct exit interviews to determine reasons behind separations. Use information to coach

managers/supervisors and devise programs for training, to increase retention statistics and to increase employee

satisfaction.

- Performance management and discipline-Created online forms based on job duties, t rained

management on expectations and best practices, put in place structure to provide protection

i n case of li tigation for wrongful termination by facilitating communication and

documentation throughout the process.

Participate and drive taskforces, committees and groups responsible for improving employee performance

and employee job satisfaction.

Develop management in areas such as interviewing skills, hiring procedures, promotion and termination

procedures, performance review skills, safety procedures and sexual harassment policies. Advise

management in appropriate resolution of employee relations issues

Responsible for responding to wage and hour issues, creating employee handbooks and assisting with

any employee relations issues to include but not limited to harassment investigations, leaves of absences,

worker's compensation issues

Successfully handled all U.S. Customs duty drawbacks, collecting a total of $400k in refunds.

Managed other company properties, negotiated new lease rates, and resolved any issues with tentants.

GME, INC – EL MONTE, CA

BUSINESS ADMINISTRATOR /HUMAN RESOURCES 2005–PRESENT

Established the Human Resources Department from ground up, as well as to oversee the entire HR operation

including payroll functions, while acting as primary point of contract and liaison with law firms associated with

patent, liability, regulatory compliance, and HR legal matters.

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SONIA Y GOMEZ

4012 Percy Street Los Angeles, California 90023 323-***-**** *******@****.***

Managed all project related contracts, such as budgets and timeline and cost tracking to ensure all

conditions of each contract are met.

Tracked all invoices, work authorizations, estimates and order changes.

Hired employees, implemented a weekly payroll.

Entered and maintained all employee information in online payroll system.

Implement and maintain employee garnishments. Performed other miscellaneous accounting duties as

needed.

Train new and existing employees on the job safety procedures and requirements.

Maintain a number of payroll related spreadsheets.

Enter payroll transactions into financial software.

Ordered office supplies, project materials, attended incoming calls, etc.

Assisted the management in estimating process.

Maintained good relationships with clients, contractors and vendors

INDUSTRIAL BANK OF JAPAN, LTD – LOS ANGELES, CA

HUMAN RESOURCES ADMINSTRATOR 1999 2003

The Industrial Bank of Japan, Limited, based in Tokyo, Japan, was one of the largest banks in the world during

the latter half of the 20th century. It combined with Dai Ichi Kangyo Bank and Fuji Bank in 2002 to form Mizuho

Financial Group

Provided support to all Human Resources functions in a 200 employee organization.

Analyzed current payroll and Human Resources procedures, made suggestions, documented procedures

designed forms for inclusion in Policies and Procedures.

Maintained COBRA files and followed up with enrolled members as necessary to ensure COBRA regulation

requirements were met.

Prepared orientation packages for new employee files; collected new hire paperwork and reviewed for

completion.

Reviewed and updated reports on a regular basis, made recommendations for improvement.

Performed Open Enrollment orientations and assisted employees in completing paperwork required.

Instrumental in providing the New York office with accurate data for input into the new HRIS system.

Audited employee's attendance input for accuracy with the G Neil Attendance Controller software and

assisted timekeepers when errors detected.

Created and designed a number of forms that are both efficient and professional.

Processed new enrollments, communicated terminations and changes to carriers. Resourceful and able to

effectively research and resolve claim, enrollment benefit issues.

Reconciled/processed payment of monthly premiums for various benefits carriers.

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SONIA Y GOMEZ

4012 Percy Street Los Angeles, California 90023 323-***-**** *******@****.***

Reorganized and maintained appropriate employee records for personal and benefit files.

Organized and coordinated assignments as needed.

Generated reports utilizing the HRIS from the Cerdian system.

Solid knowledge of payroll related matters.

Instrumental in the successful transfer of the Los Angeles payroll input to New York.

Prepared extensive reconciliation spreadsheets to assist payroll consultant in correcting a series of tax

discrepancies for local and expatriate employees, as a result the company was reimbursed over $200,000.

Responsible for processing employee 401(K) election changes and reconcile/find employer match

SHARP ASSOCIATES – LOS ANGELES, CA

HUMAN RESOURCES CONSULTANT TEMPORARY ASSIGNMENT 1998 1999

Coordinated benefits and 401(K), open enrollment orientations and elections changes.

Participated in transferring payroll function to New York Office. Successfully completed on schedule.

Created spreadsheets to present to Senior Management for first organizational annual compensation review.

Designed format to streamline life insurance/LTD billing.

Reconciled year end payroll taxes.

Cross trained other staff on ADP payroll processing.

Assisted in coordinating many group activities sponsored by Human Resources.

Worked on a variety of organizations providing critical staff support.

LA OPINION – LOS ANGELES, CA

HUMAN RESOURCES ADMINISTRATOR/PAYROLL SPECIALIST 1996 1997

La Opinión is a Spanish language daily newspaper published in Los Angeles, California, USA and distributed

throughout the six counties of Southern California. It is the largest Spanish language newspaper in the United

States and second most read newspaper in Los Angeles.

Handled payroll and assisted the Human Resources Department of a local Spanish Publishing company.

Processed payroll for twenty four hour shifts and unionized employees. Responsible for the overall

development of payroll process and administration of payroll procedures.

Managed weekly payroll for 500+ staff.

Coordinated annual benefits and processed staff benefit elections.

Reorganized records and payroll documents.

Examined employee files to answer inquiries and provided information to authorized persons.

Compiled data from personnel records and prepared reports.

Reviewed Personnel Action Forms for completion and accuracy.

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SONIA Y GOMEZ

4012 Percy Street Los Angeles, California 90023 323-***-**** *******@****.***

Directed computation of pay, preparing and inputting data including wage and hour information.

GRAYBAR ELECTRIC COMPANY – LOS ANGELES, CA

HUMAN RESOURCES ADMINISTRATOR/PAYROLL SPECIALIST 1990 1997

Graybar a distributor of electrical, communications and data networking products and provider of related supply

chain management and logistics services.

Successfully managed monthly payroll for 250+ staff.

Simplified Payroll and Personnel filing system resulting in legal compliance and easy records retrieval.

Accurately computed all wages and records data for use in payroll processing.

Designed personnel reports to assist with management decision making.

Researched employee inquiries on various benefit issues.

Administered aptitude, personality, and interest test for job applicants.

Conducted employee orientations to all new employees.

Prepared and filed reports of accidents and injuries at establishments in compliance with Workers Compensation

regulations.

Career Highlights:

Successfully transformed company Human Resources department into a high performing,

professional, and efficient organization serving over 100+ employees in multiple states.

Substantially decreased company exposure to claims and ensured employees received the best

possible medical treatment in the event of an injury by coordinating with worker’s compensation carrier.

Maintained benefits to less than 5% increase in costs year over year, while increasing many

employee benefit programs.

E D UCAT I O N

EDUCATION AND CERTIFICATIONS

Woodbury University Business Management/ Human Resources Management

•

East Los Angeles College Undergraduate Studies

•

Los Angeles Valley College Human Resources Administrative Certification

•

PROFESSIONAL DEVELOPMENT

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SONIA Y GOMEZ

4012 Percy Street Los Angeles, California 90023 323-***-**** *******@****.***

Licensed Real Estate Sales Agent

•

Licensed Construction Contractor

•

Lynda.com ( Ongoing Education)

•

AFFILIATIONS

Member of California Chamber of Commerce

•

Member of Society for Human Resources Management (SHRM)

•

Member of Professional in Human Resources Association (PIHRA)

•

SPHR Certification (in progress)

•

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