Operations Manager
Resume:
Robert Wilson
Mascoutah, IL
***************@*****.***
A performance driven Logistics Manager who is a self-directed individual is seeking an available position
of Logistics Manager within the Greater St. Louis MO area that will utilize experience, education,
dedication and outstanding leadership skills. A proven leader who specializes in ensuring safe and
economical transportation with executive style customer service.
Work Experience
Transit Service Manager
Metro Bi-State Development Agency
June 2013 to Present
• Supervise 130 bus operators; evaluates and ensure all Standard Operating
P rocedures, Policies and schedules are complied with in a safe professional manner.
• Manage17 bus routes in St. Clair County I L; maintains a standard of 90% or better
On-Time Performance. Re-route busses appropriately to avoid any street blockages
t hat could disrupt bus service.
• Investigate bus accidents; secure assistance for all injured parties, photograph,
collect and document all on-scene evidence.
• Maintained a 90% on-t ime bus route performance despite the worst snow storm the
a rea has seen in decades.
• Worked with local authorities to create bus routes to sustain cordon during a St.
C lair Square Bomb threat
• Attended Level 1 Accident Investigation Course. Learned proper reporting
p rocedures and how to maintain control of an accident scene identifying facts and
other pertinent data and information to assist in determining root cause of
accidents.
Logistics Manager
United States Air Force
February 2003 to May 2013
• Managed and coordinated deployment requirements for 192 personnel including
equipment preparation and processing.
• Meticulously maintained 180 tactical vehicles worth $12.6 million; oversaw 1.7K
vehicle service t ransactions which recoup $9K in GSA reimbursements; vital to
offsetting mission shortfalls
• E nsured red-carpet logistic support for over 450 protocol and 57 hi-vis events
annually including, overseeing the President of the United States visits and
D istinguished Visitor support.
• Orchestrated the logistical delivery and t ransportation of military and commercial
cargo assets worldwide; Efforts were recognized in unit citation awards from higher
headquarters.
• Outstanding dispatcher, received, validated, and dispatched 14,184 requests to
t ransport 45,137 passengers annually.
• As a unit t raining manager, directed qualifications and proficiency t raining on 12
assigned vehicles for 37 personnel; Trainees were t rained in time for duty without
delay.
• Selected to t rain 300 deploying convoy personnel in combat skills at the Air Force
Basic Combat Convoy Course; ensured members were well adverse in t ractor t railer
operating tactical techniques and procedures while in combat zones
• During four deployments to I raq in support of contingency operations, led 159
personnel through 280,000 miles carrying 68 million tons of cargo; Duties were
performed despite dangerous conditions that threatened the lives of assigned
personnel, including personal self.
• In t roduced and implemented process improvements that reduced workload, but
i mproved productivity; Supervisory efforts resulted in government savings and
i ncreased morale.
Aircraft Pneudraulics Systems Specialist
January 1993 to February 2003
• Performs post f light, preflight, thru-f l ight, and phase inspections.
• Advises on problems maintaining, servicing, and inspecting aircraft and related
aerospace equipment.
• Uses technical data to diagnose and solve maintenance problems on aircraft systems
• In terprets and advises on maintenance procedures and policies to repair aircraft and
related equipment.
• Troubleshoots and maintains aircraft structures, systems, components, and related
equipment. Removes and installs aircraft components.
• Conducts functional tests of repaired components and systems. Adjusts, aligns, and
r igs aircraft systems.
• Supervises and performs aircraft jacking, lifting, and towing operations.
• Inspects aircraft structures, systems, components, and related systems. Supervises
and performs aircraft and component inspections.
• Inspects and checks components for clearances, tolerances, proper installation, and
operation.
• Inspects and operates powered and non-powered aerospace ground equipment.
• Reviews maintenance forms, aircraft records, automated maintenance data systems,
and historical reports to ensure complete documentation .
Education
Bachelors in Transportation and logistics
American Military University
Degree, Transportation Management
Community College of the Air Force
Degree, Applied Sciences in Aviation Maintenance
Community College of the Air Force
Skills
Section Supervisor/Manager, Dispatch Supervisor, Equipment Manager, Training Manager; Major
strengths include strong leadership, excellent communication skills, competent, strong team player,
attention to detail, dedication to duty, as well as supervisory skills including scheduling, training,
forecasting, and other administrative tasks. Excellent knowledge and utilization of computers including
Microsoft office including word and excel with extensive knowledge operating 28 passenger bus, 44
passenger bus, 57 passenger intercity bus, 10 ton tractor trailer combinations, 20 ton wrecker, 10k forklift
Additional Information
My military career consisted of 20 years distinguished service with the United States Air Force as a Senior
Non-Commissioned Officer (E-7) proven by earning two bronze stars, a meritorious service medal, two
accommodation medals and four achievement medals. A results-oriented, high-energy, hands-on
professional, with an excellent record of accomplishments in the field of transportation management and
other collateral management duties using outstanding management in duties that require multi-tasking in
a fast-paced working environment while delivering accurate results including in short-notice situations.
Contact this candidate