Ayanah K Smith
******.*.*****@*****.***
OBJECTIVE
I am responsible, dedicated employee who strives for perfection. I am currently seeking
a company who can benefit from my qualities as well as help me to strive for new levels of
excellence.
WORK EXPERIENCE:
Hyatt- Inspector January 2013 – August 2014
§ Perform deep-cleaning inspections, prepare work orders and conduct daily operations
§ held a supervisory position that oversees laundry operations, inventory and guest complaints
§ recording inspection results, resolving guest complaints and maintaining accommodations standards
§ training other housekeeping staff
Hampton Inn Suites - Inspector July 2012-January 2013
§Perform deep-cleaning inspections, prepare work orders and conduct daily operations
§ Held a supervisory position that oversees laundry operations, inventory and guest
complaints
§ training other housekeeping staff
Direct Buy –Member service rep/Floor Manager February 2008-June 2012
Inquiries
Performed member service tasks such as scheduling appointments, answering incoming phone calls, filing and faxing
Fixed problem orders and assisted customer with what they want
Macy*s - Sales Assistant November 2007-January 2008
Assist customers on all items in clothes department
Kept inventory of clothes in fitting rooms
cash register
JCPenny Portrait Studio - Sales Assistant May 2006- October 2007
Interacted with families to position individuals, arrange lighting and select backgrounds that would best suit them
Performed administrative tasks such as scheduling appointments, answering incoming phone calls and filing paperwork
Assisted customers in operating computer software packages for the purpose of selecting photos
Performed book-keeping tasks such as totaling and recording end-of-day sales
Queens General Hospital - Office/Nursing Assistant November 2004-May 2006
Worked as a member of the administration team that admitted patients into the hospital
Performed communication tasks for the office such as scheduling appointments, answering incoming phone calls and placing reminder calls for scheduled appointments
Performed admistrative tasks such as filing paperwork and faxing documents to insurance companies and other hospitals
Responsible for collecting employee time sheets and delivering them to the appropriate department
Elmhurst Hospital Labor and Delivery - Nursing Assistant June 2002-August 2004
Assisted nurses in the care of mothers in the labor and delivery ward and babies in the intensive care neo-natal unit
Escorted patients to rooms, filed paperwork for newborn babies and set-up each station for the arrival of newborn
Delivered blood work to the Hematology department, received results and delivered results to the appropriate personnel
Facilitated the faxing and receiving of patient records internally within the hospital and with other hospitals
ADDITIONAL EXPERIENCE/SKILLS
Volunteered at a day care facility assisting children with homework, distributing snack and providing general care
Work well in team environments and caring for others
Willing and eager to assist others and learn new skills
Typing 45pm
Software, Microsoft Word, Excel, Power Point
Self motivator
EDUCATION
GED-2007