Customer Service Assistant

Martha Zimmerman

**** ***** ***** *****

Las Vegas, Nevada 89129

*******@*******.*** 718-***-****

Objective

To obtain a receptionist position in a people-oriented organization in and to utilize

administrative, customer care and bilingual skills to maximize the efficiency of reception area.

Experience

20 East 39th street, New York 10016

Assistant Manager of Café Bonjour 08/2010-07/2014

• Processed invoices for corporate accounts.

• Maintaining file documentation of accounts.

• Interacted with customers in person and by phone.

• Experience in budgeting for payroll.

• Maintained cleanliness and organization of assigned area.

• Assisted in filling purchase orders and other related documentations.

• Knowledge of Microsoft office and Quicken bookkeeping software.

• In charge of purchasing supplies and inventory for the restaurant.

• Experience tracking inventory.

• Experience with over the phone customer service.

• In charge of credit card authorizations and purchasing.

Assistant Supervisor Kinray 152-35 10th Avenue, Whitestone, NY, 11357 09/2004-03/2010

• Helped supervise over 50 employees which included picking, packing, pulling, checking,

stocking pharmaceutical supplies.

• Established and implemented departmental policies, goals, objectives and procedures.

• Collaborated with supervisors and staff members in a professional manner.

• Took inventory and rotated stock on a daily basis.

Martha Zimmerman

3455 Creek River Drive

Las Vegas, Nevada 89129

*******@*******.*** 718-***-****

• Picked and packed controlled narcotics such as level I, II, III, IV and V.

• Maintained cleanliness and organization of all areas.

• Worked in a climate controlled area, which stored controlled narcotics.

• Experience maintaining proper temperature levels for climate controlled narcotics.

• Filled and completed order receipts and assembled orders in shipping containers

Skills

• Bilingual in English and Spanish.

• Able to work under pressure and meet deadlines

• Experience in Microsoft Word, Excel, Quicken, and Outlook .

• Provide excellent customer service.

• Enthusiastic and a quick learner.

References available upon request

Contact this candidate