Customer Service Executive Assistant

Crystal M. Hill

Dear Sir or Madam,

I am the employee you are looking for! I have ten years office experience,

am a bonded and insured notary public, and have taken several 'Prove It'

software exams to show you that my skills are top notch!

Software Score Time

MS Word - Normal User 30/30 - 100% 6 minutes, 18 seconds

MS Word - Power User 24/25 - 5 minutes, 7 seconds

96%

MS Excel - Normal User 29/30 - 97% 4 minutes, 2 seconds

MS Access - Whole Test 29/30 - 97 % 6 minutes, 4 seconds

MS PowerPoint - Whole 29/30 - 97% 6 minutes, 20 seconds

Test

My resume highlights my skills in several various office settings. I have

letters of recommendation and excellent references.

I work well under pressure and am able to handle multiple tasks at once. I

am a team player whom always wants to ensure the best result. In my

previous employment, I have exceeded expectations and excelled previous

employee's performances.

Please do not hesitate to contact me to discuss my career goals and my

qualifications as briefly outlined in my resume. I am confident that you

will be pleased with your decision to make me the newest member of your

team.

Thank you for your time & consideration.

Crystal Hill

Crystal M. Hill

Software MS Office Expert Bid Schedules

Proficiency & Presentations Contract Administration

Specialties Cloud File Management Invoice Preparation

Calendaring/Scheduling Policies & Procedures

Submittal Preparation Insurance Requirements

AR/AP/Billing HR/ Payroll - including

Auditing/Copywriting Certified

Document Control

Work History The Public Group, Henderson, NV

12/12 - Current Executive Assistant to the President/RFP Manager

Responsible for writing, reporting, tracking, and

submitting all RFP's as well as scheduling

presentations, replying to client's requests, reporting

on daily occurrences, contract administration,

registering all accounts for company, creating response

templates for customer service and uploading into

system, managing all reference clients, conference and

travel arrangements for sales and management staff, in

addition to supporting President with tasks.

CFE, Las Vegas, NV

3/11 - 11/12 Executive Assistant to the President

Responsible for managing social media, email broadcasts,

web content for online business. Overseeing payment

processing, charge backs, media shipments, order

processing, reporting to CEO on daily occurrences,

processing marketing materials via internet, direct

mail, and email, in addition to general office support.

Randolph Construction; (CLOSED) Las Vegas, NV

8/04 - 8/10 Office Manager/ Executive Assistant

Responsible for managing several LLC's, new project set

up, project budgeting, contract administration, progress

billings, payment processing, back charges, A/R, A/P,

payroll, tax deposits, quarterly reporting to outside

CPA, bank reconciliation, loan draws, interest payments,

all construction controls, in addition to general office

support.

Tuscany Hotel & Casino; Las Vegas, NV

11/03 - 9/04 Hotel Auditor

Responsible for compiling daily audits of the front

desk, gift shop, comps, and pay-per-view charges.

Responsible for balancing the hotel's daily revenue, and

daily deposit record. Handling customer inquiries on

credit card charges as well as issuing credits and

settling disputes with the credit card companies.

Business and Professional References available upon

request

Contact this candidate