Vernon M.
Taylor
Wilso
n
Aven
ue
Apart
ment
3R
Broo
klyn,
New
York
1123
7
Cell:
(917)
202-
3429
vernonmtaylor@g
mail.com
PROFILE
Accomplished Human Resources management professional with extensive experience in succession
planning, managerial support, legal compliance, retention strategies, and start-up organizations.
Expertise in strategic planning for achievement of organizational goals and vision with focus on balance
of business success and employee enrichment.
AREAS OF
EXPERTISE
Change Management • Employee Relations • Organizational Development • Compensation & Benefits
Design • Operations Employee & Labor Law • Training & Development • HR Policy Design &
Administration • Recruitment • Sexual Harassment
& EEO Issues • Payroll & Benefits Implementation • Garnishments • Workmen’s Compensation •
Unemployment Benefits
EDUCATION
New School University-Milano, The New School for Management and Urban Policy,
New York, NY Masters of Science, Organizational Change Management
Berkeley College,
New York, NY
Bachelor of
Business
Administration
PROFESSION
AL
EXPERIENCE
Heartland Automotive Services DBA Jiffy Lube (November 2012 – Present) Long Island City, NY
Northeast Regional Human Resources Manager
• Regional Human Resources Manager for the largest owner/operator of Jiffy Lube store locations in
North America.
• Responsible for all aspects of field Human Resources functions for 53 locations with
approximately 600 teammates throughout Connecticut, Massachusetts, New Hampshire,
New York, and Vermont.
• Partner with field and corporate management on all human resource related activities
including employee relations, staffing, compensation, performance management and talent
management metrics.
• Create, analyse, and monitor HR Scorecard trends; advised managers on appropriate plans for action
related to staffing and compensation, ad hoc reporting information, e.g., bench strength
development, succession planning, turnover & churn, open positions, FTE counts, part-time,
seasonal and inactive associates, and out-of-cycle compensation increases.
• Implement and supervise strategies to ensure effective staffing for both internal and external sources.
• Monitor and manage compensation to promote fair and equitable standards throughout the region.
• Ensure compliance with all federal and state laws and regulations including updating policies
and postings for ADA, GINA, ARRA, HIPAA, wage notifications and annual EEOC
reporting.
Summit Academy Charter School (January 2009 – November 2012) Brooklyn, NY
Human Resources Manager/Payroll Manager
• Managed the administration of all employee benefit programs, including health insurance,
disability insurance, life insurance, workers compensation, employee assistance, and other
plans.
• Directed the administration of benefits services in response to current and former employee
inquiries about benefit programs, benefit problems, enrollment, enrollment changes, and
government-mandated disclosures.
• Supervised and coordinated activities of workers engaged in recording hours of work, processes time
records, pre and post- tax deductions, compiles payroll statistics, maintain payroll control records,
and calculates bi-weekly payroll.
• Investigated all sexual harassment, discrimination, and wrongful termination complaints for
organization.
• Accountable for ensuring compliance with federal and state hiring practices and EEO regulations.
• Successfully implemented HR programs, which ensure consistency throughout the organization
and provide staff with critical tools to enhance productivity.
• Performed employee orientation, professional development programs, trainings and staff evaluations.
• Recommend best practices to address internal and/or external challenges to acquire, motivate, and
retain staff.
Résumé of Vernon M. Taylor Page 2
PROFESSIONAL EXPERIENCE continued
Platform Learning (December 2004 – December 2008) New York, NY
Human Resources/Organizational Development Manager
• Monitored, evaluated, and counselled staff of 500 employees.
• Created and maintained a comprehensive employee handbook.
• Designed and implemented employee incentive programs to increase productivity and administration satisfaction.
• Achieved the design and development of training and marketing materials for all programs, including all participant and
leader materials, video, e-learning and electronic support tools.
• Provided all HR training, support, and coaching related to interviewing, performance and talent management, sexual
harassment, and supervisory skills.
• Supervised hiring of 400 instructors and 100 program aides to ensure high quality programs were held at schools; directed
a staff of over 70 New York City Department of Education teachers.
• Managed HR projects with moderate resource requirements and provided guidance in solving complex problems related to
staffing.
• Conducted all phases of recruiting, interviewing, and hiring teacher & management candidates for New York City,
New York region, as well as Ft. Lauderdale, Florida, & Chicago, Illinois regions.
Health and Hospitals Corporation (September 2002 – November 2004) Brooklyn, NY
Human Resources Analyst
• Recommended improvements or modifications to existing operational systems by identifying problems and inadequate
utilization of resources.
• Closely scrutinized and investigated policies and staffing data to identify potential liability issues and compliance with
federal and state laws.
• Prepared and modified flow charts, diagrams, reports and other documentation necessary for system design and alteration.
• Maintained, modified, improved and monitored existing operational systems, standards of performance, quality of controls
and progress of assigned projects with a view towards computer applications.
• Purchased and maintained software and hardware; trained staff on new technology and systems.
• Prepared statistical reports and handled external audits for two major hospitals in the Health and Hospitals Corporation
Network as well as 10 satellite clinics located in various New York City Board of Education schools, in addition to Health
and Hospitals Corporations offsite clinics.
Time Warner (June 2002 – September 2002) New York, NY
Global Benefits Intern
• Assisted in the design and implementation of various benefit plans that were critical to Time Warner employees both in the
United States and abroad.
• Coordinated updates of company-wide file tracking database.
• Created statistics for management review.
MTV News (May 2002) New York, NY
Interviewer/Production Assistant For “Diary”
• Accompanied by worldwide media, commissioned by M.T.V. News to travel to international destinations such as Uganda
and Ethiopia to report on the HIV/AIDS epidemic.
• Interviewed prominent figures such as rock singer Bono, comedian Chris Tucker and Former Secretary of the Treasury
Paul O’Neil discussing the HIV/AIDS epidemic in Africa.
• Interviewed citizens of Uganda and Ethiopia on HIV/AIDS epidemic.
SKILLS
Staff Training & Development Strategic Planning Ability to Motivate and Lead Others
Analysis & Forecasting Problem Solving Financial Management
Policy Development & Documentation Microsoft Office
ADP, JD Edwards, PeopleSoft, Oracle,
QuickBooks, & Taleo