Customer Service High School

Loretta Shireman

Thornton, CO

*******.********@*****.*** - 702-***-****

Dedicated professional, with extensive customer service background in serving a large

corporation; Leader with the skills to motivate team members and drive tasks to completion on

time and with excellence. Proficient with Microsoft word and excel

WORK EXPERIENCE

Returns office clerk

MBS Textbook Exchange - Columbia, MO - November 2012 to August 2014

Answer phones

File authorization

Helping customer with shortage and overage problems over the phone

Event Staff

Keystone Event Staffing - Columbia, MO - August 2012 to August 2014

Responsibilities

Checked bags

Scanned tickets

Watched gates

Helped game patrons to find their correct seats

Photographer

Our365 - Saint Charles, MO - February 2011 to May 2013

MO

Photograph newborn babies

Manager

Matthews Medical Book Company - Maryland Heights, MO - August 2008 to May 2010

Managed orders

Payroll

Stock and purchasing

Resort Guest Room Attendant

Green Valley Ranch Resort/Casino - Henderson, NV - June 2006 to May 2008

Maintained a 5 star/ 4 diamond hotel

Satisfied all guest needs

Serviced rooms ensuring customers received quality deserved.

Skater, Picker

Skater/Picker

Bound to Stay Bound - Jacksonville, IL - July 2004 to May 2006

Pulled books for customers

Delivered to processing department

Housekeeper

Stocked - Jacksonville, IL - August 2001 to July 2004

Cared for residents

Cleaned rooms

Cleaned residents laundry

EDUCATION

Jacksonville High School

1996

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