Sales Administrative Assistant

Professional Summary

Administrative Assistant with 5+ years of combined experience maintaining

client relations, increasing sales revenue, and managing office

administration. Strong organization skills coupled with a dedicated and

hands-on approach to problem solving has developed a professional with

the focus on organizational growth. Multi-faceted professional and with a

consistent history of exceeding targeted goals utilizing a competitive

spirit, synergized with a business acumen to deliver top results.

Skills & Knowledge

. Account Management

. Negotiation Skills

. Event Planning

. CRM Software

. Expense Reports

. Networking

. Schedule Management

. Information Technology

. Customer Relations

Professional Accomplishments

. Demonstrated conflict resolution skills while implementing new

processes to increase operating efficiency.

. Assisted 3 attorneys simultaneously by providing administrative

and information management support.

. Contacted potential clients to gather information regarding

personal injury claims to be used in court cases.

. Performed administrative functions of opening and closing client

information files in a timely manner.

. Spearheaded client follow-ups to insure they had obtained

medical treatment relevant to their legal case.

. Networked and maintained continuous relationships that resulted

in rapid year-over-year (YOY) growth.

. Successfully navigated through gatekeepers to contact hard to

reach clients filling specialized requests.

. Liaised between the client and the management team to insure

products and services met industry standards as well as client's

expectations.

. Utilized strategic solution based selling methods when building

relationships that resulted in sales.

. Created availability after-hours to insure work was completed in

an efficient and timely manner.

. Utilized relationship marketing with companies to promote future

business collaborations.

. Instrumental in the development and organization of charity and

nonprofit event marketing material.

. Utilized databases to manage contacts and organize schedules,

creating an efficient workflow throughout the organization.

. Collaborated with vendors in the data collection process to

recognize emerging trends and react to market needs accordingly.

. Marketed and sold to customers at an approximate 25%+ higher

than average rate.

Career History

Legal Secretary - Behm & Behm, Flint, MI

2012-Present

Patient Advocate - Serven Chiropractic, Flint, MI

Q1-Q3 2012

Sales Associate - Rue 21., Flint, MI

2010-2012

Sales Associate - Shaw's Pharmacy, Durand, MI

2007-2010

Education

University of Michigan-Flint: Bachelors of Arts (B.A.) in Professional

Communication

Vice President - Sigma Sigma Sigma Sorority- 2009-2010

Point Member of Greek Life

Volunteer Work

LACADA Women's Shelter Volunteer

Children's Miracle Network Member

Big Brothers Big Sister Volunteer

Relay For Life Volunteer

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