Customer Service Manager

Amanda Thrasher

Co Manager - Ashley Stewart

Queens Village, NY

**********@*****.*** - 347-***-****

To obtain a position where I can show my flexibility and skills from being an Operations Manager to being

an Office Associate

WORK EXPERIENCE

Co Manager

Ashley Stewart - Queens, NY - June 2011 to Present

Maintain Daily Sales

• Uphold Marketing Standards

• Balance Daily Cash Flow

Department Manger

Kohls Department Store - Queens, NY - January 2010 to June 2011

Opened the Rego Park location

• Interview, Hire and Train all associates

• Create and maintain a visual presentation of the store appearance

• Assigned, coordinated and adjusted staff workloads to assure timely completion

• Merchandise the sales floor according to the company's standards

Customer Service Manager

Filene's Basement - New York, NY - September 2005 to January 2009

Increased productivity by maintaining customer service relations

• Kept accurate records of inventory held on the premises and of all products

dispensed

• Implement, develop and or follow company guidelines to provide a safe environment

• Conduct daily, weekly and monthly audit

• Maintain employee moral

Operations Manager

The Home Depot - Queens, NY - June 2000 to September 2005

Manage and oversee daily store operational functions

• Compensation and benefit administration and record keeping

• Provide analysis to Profit and Loss Statement

• Company wide committee facilitation and participation

• Transitioned from cashier to Operations manager

EDUCATION

LaGuardia Community College - Long Island City, NY

June 2002

ADDITIONAL INFORMATION

SKILLS

Microsoft Office suite including Microsoft Excel, Works, and Power Point

Excellent Written and Oral communication

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