KARTHIKA SUBRAMANIAPILLAI
No. *, Bhavanandhiar *th cross street, Kamarajapuram Chennai - 600073, India.
: ********@*****.***; ********@*******.***
OBJECTIVE
To find a challenging position in Software Quality Assurance / Software Testing with opportunities for career
enrichment.
SUMMARY
Dynamic professional with 4 years of experience in Software Testing. Presently associated with HCL
TECHNOLOGIES as SENIOR TEST ENGINEER. Proficient in requirement analysis, designing test artifacts and
defect management in waterfall as well as agile methodology.
Beyond testing, have created VB Macro tools to effectively save time and cost. Also, audited many projects to
improve the quality of projects.
TECHNICAL SKILLS
Test Management Tools : Quality Center 8.2/ 9.2,HP ALM, RTC
Defect Management Tools : Starteam and RTC
Test Automation Tools : QTP
Programming Languages : C, C++,VB Macros, SQL
Operating Systems : Windows (98, 2000, XP, 7)
Software Packages : MS Office 2003, MS Office 2007,MS Office
2010
PROFESSIONAL EXPERIENCE
Working as Senior Test Engineer in HCL Technology, Chennai from Aug 2010 to Till Date.
Project 1: Display Schedule and Transaction of Bill Payment
Web-based bill payment utility is an online application provided to all the users like who wants to pay their
Telephone bills, Electricity bills, Water bills, and other Taxes. This software can reduce pressure on the user to
stand in queues for bill payments and taxes which is not only a tedious part but also wastage of time, it
provides the user to perform all the payment of bills and taxes sitting at his/her own desk like online bill payment
system.
Responsibilities:
Reviewed the Test Cases. Performed Self Review as well as Peer Review.
Effective Defect Management and co - ordinated with Dev Team to close defects ASAP
Provided warranty support.
Client: USAA, USA
Domain: Bank Domain
Tool/Technology used: QC, Starteam
Testing Type Involved: Waterfall
Team Size : 4
Browser Applications: Dotcom, Portal, Mobile
Project 2 : Debit Card Conversion – Fraud Detection
Portfolio Viewer (IPS) is the application developed by MasterCard Developers for multiple Banks. This project
dealt with complete USAA debit transition to Falcon, define rule and queue security roles for Falcon debit card. It
has been programmed to receive Falcon data files from IPS. Enabled mass re issue for compromised debit cards.
Enabled VA includes web service to return contact information and preferences to IPS. Fraud and Dispute
reporting for both XP and Falcon. Falcon integration with Exception Processing and Portfolio Viewer. Enabled
Fraud and Dispute workflows such as auto-write off, chargeback, write-off, reimbursement.Automated General
Ledger entries for cardholder adjustments. Enabled Master Card IPS email gateway for correspondence. Provide
single sign on for any Master Card IPS product that launches from Portfolio Viewer.
Responsibilities:
Performed Requirement Analysis of the Project.
Leaded the 7 membered Team and successfully guided the team to reach the target.
Developed Test Strategy and Test Plan Documents.
Analyzed Risks of the Project and precautioned the client.
Created Deliverable artifacts like Test Cases for the project.
Reviewed the Test Cases. Performed Self Review as well as Peer Review.
Effective Defect Management and co - ordinated with Dev Team to close defects ASAP
Provided warranty support.
Client: USAA, USA
Domain: Bank Domain
Tool/Technology used: QC, Starteam
Testing Type Involved: Waterfall
Browser Applications: Portfolio Viewer
Mainframe Testing: TSO
Project 3 : Primary Banking - Checking Suite
Previously the acquistion of IMPACS and ST accounts was carried out using Java Technology but now it is
replaced by Wicket Technology. Created new deposit product "Secure Checking Plus" which provides the
customer a protection to their ID such that the details of the customer is secured. The customer will be collected
service charge of $9 to protect their ID. The security feature will be provided by the third party Experian.
Monthly statement cycle is programmed to collect the service charges.
Responsibilities:
Performed Requirement Analysis of the Project.
Developed Test Strategy and Test Plan Documents.
Analyzed Risks of the Project and precautioned the client.
Created Deliverable artifacts like Test Cases for the project.
Reviewed the Test Cases. Performed Self Review as well as Peer Review.
Leaded the 18 membered Team and successfully guided the team to reach the target.
Created QTP scripts for regression testing.
Provided win to win service by co - ordinating with the Dev team using Agile Methodology.
Effective Defect Management and co - ordinated with Dev Team to close defects ASAP
Successfully gave zero - defect sign off in each iterations.
Provided warranty support.
Client: USAA, USA
Domain: Bank Domain
Tool/Technology used: QC, RTC, QTP
Testing Type Involved: Agile
Browser Applications: Dotcom, Portal, Mobile, CSI
Mainframe Testing: CICS
Project 3: Secure IPS Extracts - Debit Card
Masked the debit card numbers in Back End file to ensure the security of debit card.The PCI Security Standards
Council offers robust and comprehensive standards and supporting materials to enhance payment card data
security. These materials include a framework of specifications, tools, measurements and support resources to
help organizations ensure the safe handling of cardholder information at every step. The keystone is the PCI Data
Security Standard (PCI DSS), which provides an actionable framework for developing a robust payment card data
security process -- including prevention, detection and appropriate reaction to security incidents.
Responsibilities:
Performed Requirement Analysis of the Project.
Developed Test Strategy and Test Plan Documents.
Analyzed Risks of the Project and precautioned the client.
Creating Deliverable artifacts like Test Cases for the project.
Created QTP scripts for regression testing.
Reviewed the Test Cases. Performed Self Review as well as Peer Review.
Effective Defect Management and co - ordinated with Dev Team to close defects ASAP
Provided warranty support.
Client: USAA, USA
Domain: Bank Domain
Tool/Technology used: QC, Starteam
Testing Type Involved: Agile
Browser Applications: EOS, CSI
Mainframe Testing: TSO
Project 4: Core Banking Update - Fidelity Deposit Applications
FIS vendor have provided core banking solutions to address financial institutions’ needs in the areas of
accounting/general ledger; data access and integration; and lending, payment and trust solutions along with
direct banking, deposit and loan account processing. Since the existing Fidelity application is outdated, it is being
upgraded with new functionalities like various business process such as account maintanance, new accounts,
overdraft, holds, money movement, monetary, exception processing, charge off, notices, interest payment, CD
maturity, CD revenewal etc.,
Responsibilities:
Performed Requirement Analysis of the Project.
Developed Test Strategy and Test Plan Documents.
Analyzed Risks of the Project and precautioned the client.
Creating Deliverable artifacts like Test Cases for the project.
Created QTP scripts for regression testing.
Reviewed the Test Cases. Performed Self Review as well as Peer Review.
Client: USAA, USA
Domain: Bank Domain
Tool/Technology used: QC, Starteam
Testing Type Involved: Agile
Browser Applications: Dotcom, Portal, Mobile, BSC
Mainframe Testing: TSO, CICS
Achievements
Received Best Agile project award from client for PB - Checking Suite project.
Created a tool called "Test Data Management Tool" to retrieve the needed test data from the mainframe
database using macros which produced cost savings of 50K $ approved by client.
Received lot of client appreciations is all the projects from Client IT Technical Director to Test Lead.
Successfully audited many projects and helped to improve the quality of project.
Recognized and received RR award of the year 2012 at HCL Technologies.
Received Outstanding performer award in the current year at HCL Technologies.
Certifications
ISTQB Certified Tester
Six Sigma Yellow Belt Certified
Education
Bachelor of Engineering with specialization in Computer Science and Engineering from Trichy Engineering
College with an aggregate of 83% (Batch 2006- 2010).