Customer Service Administrative Assistant
Resume:
Dear Human Resources Manager:
RE: Administrative Assistant
Please consider this letter and my attached resume in application for the
position as an Administrative Assistant. I am a proud mother that would
like to go back to the workforce. I have Bachelor's Degree in Business
Administration with experience providing Clerical/Administrative support
and Customer Service.
I am confident that my background in Administration combined with my work
experience and skills would be a valuable asset to your team in order to
provide excellent office support and customer service.
My strengths include superior organizational, customer service and
interpersonal skills. I am computer literate and have the ability to learn
new software fast.
I am enthusiastic about working for your organization and eager to put my
skills into practise in a challenging position.
I would welcome the opportunity to discuss this with you further and may be
reached at 905-***-****, in order to arrange an interview at your
convenience.
Thank you for your time and consideration.
Sincerely yours,
Erika Vanderwyk
Enclosures: Resume
JOB OBJECTIVE
To obtain a position as an Administrative Assistant
SUMMARY OF QUALIFICATIONS
1. High level of initiative, effort and commitment towards completing all
assigned tasks
2. Ability to work with little or no supervision, independently or in
collaboration with others
3. Exceptional time management and organizational skills
4. Excellent communication skills, adaptable and quick learner
5. Proven ability to multi-task and work effectively within a fast-paced
environment
6. Good analytical skills to perform mathematical calculations
COMPUTER SKILLS
. Proficient in the use of a PC and applicable software programs such as
word processing (Microsoft Word); spreadsheets (Microsoft Excel);
presentations (Power Point); data base applications (Access, Raiser's
Edge, Reflection for HP, Blue link, IPS and DTS); survey computation (Geo
warehouse and AIM); accounting (QuickBooks Pro); internet browser and
Electronic mail (Outlook and GroupWise)
. Keyboarding speed: 60 wpm and 92000 kph
PROFESSIONAL EXPERIENCE AND EMPLOYMENT HISTORY
Maternity leave and Home Daycare provider July
2010-Aug 2014
BRTC North America
July 2013
Translator: Translated the company web site from English to Spanish
MPAC Municipal Property Assessment Corporation Jan 2008-Jan
2009
LPU Office Clerk: Processed severances and/or consolidations according to
MPAC procedures (i.e. Assigned assessment roll numbers; determined parcel
ownership, size, location and legal description of properties for
assessment mapping and roll purposes)
. Received documents
. Read and interpreted legal documents, survey plans, maps, sketches and
title searches
. Searched information from various data sources
. Entered in the computer system all the information from various data
sources to create, change or delete assessment parcels
. Prepared and Routed packages to the appropriate Department or Field
Office
. Updated computer systems according to the proper production step
. General office duties: Emailing, mailing, faxing and photocopying as
required
2
Rubie's Costume Company Canada Mar 2005-Dec
2006
Operations Administrator: Assisted the Canadian Operations Manager in his
day to day activities and operations including Human Resources and Payroll
. Answered phones
. Typed memos and letters as required
. Ordered warehouse and office supplies
. Created and maintained effective filing systems
. Maintained office equipment such as printer and fax machine
. Prepared and issued invoices and tracked both issuance and payments
. Received payments
Created receiving records and reported to the world headquarters in the USA
Prepared documentation required for shipping (i.e. Packing Slips, Bill of
loading, CHEP)
Scheduled appointments for delivery (major accounts)
Contacted clients all around Canada to give them a delivery date (minor
accounts)
Tracked and traced orders for clients and obtained prove of deliveries
(communicated with
Freight Companies or on the internet)
Received and reported to the world headquarters complains about quality
control issues
. Entered daily inventory adjustments in the computer
Prepared weekly and bi-weekly payroll and all year-end payroll for the
accounting office including processing of timecards, new hires, salary
adjustments, attendance, terminations, etc
Compiled resume submissions and filled temporary positions
Created and maintained employee files
. As a Plan Administrator, enrolled full time employees in Manulife
benefits package and notified insurance company about any changes on
beneficiary information
EDUCATION AND TRAINING
Working Skills Centre, Bookkeeping Course
TIQ, Bachelor's degree in Business Administration
References Available upon Request 2
Contact this candidate