Project Manager Management

Stacy R. Bradner, MBA, PMP

***** ********** ***** *************, ** 20721 (H) 301-***-**** (C) 301-***-**** ************@*******.***

CAREER SUMMARY

Highly motivated project/program management professional seeking to utilize analytical, management and interpersonal

skills to impact positive outcomes. Expert in applying Project Management Body of Knowledge (PMBOK) practices to a

diversity of workflows and solutions for diverse organizations.

QUALIFICATIONS

• •

Project Management Professional (PMP) Effective marketing and communications

• •

10+ years Project/Program Management Outstanding employee trainer and manager

• •

Experience with public health projects Proven ability to motivate others

• •

Excellent Interpersonal skills Master’s Degree

PROFESSIONAL EXPERIENCE

May 2014- Present WSSC, Laurel, MD

Project Manager

• Apply expert project management skills to positively impact Small Local Minority

Business Enterprise (SLMBE) and supplier diversity initiative for Montgomery and Prince Georges Counties.

• Coordinate member outreach education and implement strategic SLMBE projects with

internal staff and external consultants

• Ensure that strategic efforts stay on schedule and are completed within constraints provided

• Analyze program results, report findings and make recommendations for process

improvement

• Direct roles of high performing project team including business analysts, data integrators

and subcontractors

• Analyze business performance through business process mapping and financial modeling

• Single point of customer contact for all project communications including facilitating

program meetings

October 2012-May 2014 Inovalon, Bowie, MD

Project Manager

• Applied expert project management skills to positively impact member screening results

and disease management on behalf of business plans per Center for Medicare and Medicaid Services (CMS) guidelines

• Managed projects from inception through delivery while adhering to established HIPAA

standards

• Directed project team of up to 20 stakeholders including business analysts, data

integrators, developers and contractor

• Analyzed business performance through business process mapping and financial modeling

• Created and maintain organizational process assets in Project Management Information

System

• Single point of customer contact for all project communications including facilitating

program meetings

May 2010- September 2012 Howard University Hospital, Washington DC

Program Director (May 2010 – July 2012)

• Planned and implemented the “DC Screen for Life” city-wide health program on behalf of

Howard University Hospital

• Performed community outreach to build strong partnerships with DC residents, businesses

and community organizations to reach underserved and uninsured populations

• Initiated and execute grant deliverables including outreach campaigns, business education

and screenings

• Provided effective interventions as appropriate to ensure participants complied with

screening program

• Utilized community partnerships to identify, screen and track results for qualified grant

recipients

• Generated reports and documentation that support grant compliance to state and federal

guidelines

• Performed successful financial management expenditure reviews to ensure compliance

with grant requirements

• Directed roles of high performing project team including contractors, strategic partners

and medical staff

• Directed all aspects of grant clinic in compliance with HIPAA standards

• Provided budget analysis and grant invoicing related to patient healthcare services

• Responsible for managing all aspects of subcontractor performance and payments

• Single point of customer contact for all project communications including meeting

facilitation

August 1993-December 2009 Verizon, Silver Spring, MD

Project Manager

• Managed and mentored roles of cross function team and strategic business partners at

various levels of management

• Supervised subcontractors for highly complex enterprise business customer

implementations of telecommunications services

• Executed projects resulting in positive cash flow of up to $2.5 million dollars

• Initiated and managed project deliverables including project plans and statements of work

(SOW)

• Responsible for change controls, issues logs, and creating methods of procedure

• Created RFP responses, factor analysis, risk analysis, communications plans and executive

reports

• Provided team leadership, communications, monitoring, scheduling, budgeting and control

of critical milestones of project deliverables

Business Analyst

• Assured quality control of billing and revenue assurance project for southern wholesale markets

• Coordinated Industry Notifications for projects impacting customer bills and billing systems

• Directed state and federal compliance measurements accuracy in 271 Federal Communications Commission (FCC) filings and

Sarbanes Oxley (SOX)

• Managed validation and collection of daily, weekly, and monthly billing measurements to ensure FCC compliance

• Analyzed data for inconsistencies and significant patterns requiring corrective measures

• Provided results-oriented follow up throughout software development life cycle (SDLC) for process improvement

• Compiled and delivered data to an external auditor for state-mandated studies in support of Verizon’s long distance program

Business Deployment Specialist

• Successfully managed complex project deployment of new billing and ordering system (expressTRAK) to 500+ end users

• Provided staff support for Enterprise Solutions Group (ESG) supporting billing and ordering processes

• Supplied on-site support training to new users and major ESG and Internet Service Providers

• Coordinated appropriate project planning and executed deployment of new software to desktops

• Interfaced with internal support staff to monitor and provide feedback on system requirements and performance.

• Responsible for writing business requirements and User Acceptance Testing (UAT)

• Managed JAD (Joint Application Development) sessions throughout Software Development Life Cycle (SDLC)

• Utilized Microsoft Excel to track and report the status of work that has been completed

DELIVERY SPECIALIST/TRAINER

• Delivered initial and subsequent training to over 300 East Coast entry-level associate and management employees

• Conducted effective customer service and sales training and development sessions

• Documented employee training procedures

EDUCATION

PROJECT MANAGEMENT PROFESSIONAL (PMP), PROJECT MANAGEMENT INSTITUTE, SCRANTON, PA - 2008

MASTER OF BUSINESS ADMINISTRATION DEGREE, University of Maryland University College, Adelphi, MD – 2005

MASTER’S CERTIFICATION IN PROJECT MANAGEMENT, George Washington University, Washington, DC – 2001

MASTER OF ARTS DEGREE, Mass Communications/Media Research, Howard University, Washington, DC - 1992

BACHELOR OF ARTS DEGREE, Telecommunications Management, Howard University, Washington, DC – 1990

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