Business Administration / Healthcare Management

PATRICIA ANNETTA FAIR

**** ******** ** **, *******, GA 30311 H: 404-***-**** **************@*****.***

PROFESSIONAL SUMMARY

I am an enthusiastic and well organized individual interested in obtaining a support position with an

organization to utilize skills and training in business or healthcare administration.

SKILLS

Staff training/development Human resource laws knowledge

Effective leader Pleasant demeanor

Exceptional interpersonal communication Advanced clerical knowledge

Client account management Critical thinker

Consistently meet goals Filing and data archiving

Efficient multi tasker HIPAA compliance

Conflict resolution

Customer service oriented

Organized

Deadline oriented

Human resources management

Flexible

Works well under pressure

WORK HISTORY

Lead Records Management Specialist

American Red Cross Douglasville, GA 07/1993 Present

On a daily basis oversee and monitor the work flow, production and the following of office policy and

procedures.

Maintain current knowledge and understanding of the Code of Federal Regulations, American Red

Cross Blood Services Directives, and other applicable federal, state, and local laws appropriate for job

functions.

Review Registration Set Report (RSR).

Verify accuracy and completeness of donor information input from Blood Donation Record (BDR) into the National

Blood Computer System (NBCS) during BDR registration process.

Contact donors and valid third parties when necessary to verfy information. Assure all timeframes are met for

donor follow up, donor registration and product disposition.

Initiate problems detected during review of BDR registration and RSR review.

Register Blood Donation Record and review deferred donor information input from BDR into the Donor Management

Information System (DMIS).

Resolve duplicate and invalid donor records.

Reconcile records against available reports as required.

Review final batch release document and forward to Quarantine and Labeling staff, as well as

performing other related duties as assigned.

Data Transcriber, Senior

Division of Public Health/State Dept. of Human R Atlanta, GA 10/1983 10/1991

Data Transcriber, Sr.

Entry/General office duties, including typing, filing, 10 key by touch, and photocopying documents in

the Vital Records Unit, with moderate difficulty and general supervision.

Entered/verified various documents such as birth and death certificates, as well as clinical statistics with high

degree of confidentiality.

EDUCATION

MBA: Business Administration/Healthcare Management

Colorado Technical University Colorado Springs, CO 03/24/2014

Deans’ list second quarter, 2012. Certificate in Management Essentials and Organizational Systems

Improvement in September 2012 at an undergraduate level.

Bachelor of Science: Healthcare Management/Business Administration

Colorado Technical University Colorado Springs, CO September 2012

Associate of Science: Medical Billing and Coding

Colorado Technical University Colorado Springs, CO May 2011

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