Customer Service Assistant

LAVANYA.P.RAJITHLAL

PUTTINAKKUDY (H)

THRIKKARIYOOR PO, KOTHAMANGALAM,

ERNAKULAM, KERALA, INDIA

MOB: +91-860*******

Email *********@*****.***

CAREER OBJECTIVE

To get competitive and challenging jobs and to explore my abilities and skills for the satisfaction

and prosperity of the company.PERSONAL DETAILS:

LAVANYA P RAJITHLAL

Name in Full :

Name of Father : P.N.RAJITHLAL

PUTTINAKKUDY (H)

Located at :

THRIKKARIYOOR PO,

KOTHAMANGALAM, ERNAKULAM,

KERALA, INDIA

Gender : FEMALE

Age, Date of Birth : 24years, 13 10 1989

PROFESSIONAL QUALIFICATIONS:

• DIPLOMA IN AIRLINE AND AIRPORT MANAGEMENT

AirlineTrainingAcademy, Trivandrum (www.airlineacademy.in)

• IATA DGR in Passenger Handling, Cabin Crew and Security Screening

Personnel with Express Aviation Service.

Area Trained In

• Airport Ground Handling

• Airline Customer Service

• Cargo and Ramp Handling

• Preparation of Load sheet & Trim sheet

ACADEMIC QUALIFICATIONS:

Course University/ Board

SSLC CETRAL BOARD OF SECONDARY EDUCATION

Plus Two (COMMERCE) Board Of Higher Secondary Education

DEGREE (B.COM) 3ND Year SRIDHAR UNIVERSITY,Rajasthan

TECHNICAL QUALIFICATION

• Net browsing

• M S Office

• M S Word

LANGUAGES KNOWN

Languages To Speak To Read To Write ToUnderstand

English • • • •

Hindi • • •

Malayalam • • • •

Tamil • •

EXPERIENCE

• Worked as a TICKETING STAFF in TRICHUR TRAVELS, Trissur, Kerala for

one year.

• Worked as a FRONTOFFICE ASSISTANT in LOTUS 8 APARTMENT

HOTEL,Cochin for nine months.

• Worked as a CUSTOMER SERVICEAGENT with EMIRATES

AIRLINES,Chennai from july 2010 to September 2012.

• Worked as asFront Office Executive in Aquasserene from October 2012 to April

2013.

• Presently Working as a SENIOR FRONTOFFICE EXECUTIVEinHOTEL

ROYAL RESIDENCY, Kakkanad,Kochi. From may 2013.

CAPABILITIES

I am able to work in a team environment and I have good written and verbal communication skill.

I can meet any professional challenges.

DECLARATION

I hereby declare that the information provided above is true and correct to the best of my

knowledge and belief.

Place: Kothamangalam LAVANYA .P.R

Date:

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