Robert Johnson
Plainfield, IL **586
*************@***.***
Objective: Well qualified technician with over 20 years of experience seeking a position as an automotive technician where I can utilize my past technical and customer service experience. I am a highly motivated, hard working, reliable and productive individual with proven ability to perform high quality work with customer satisfaction.
Experience:
Nov. 2014- Present Pep Boys Shop Manager
• Diagnoses and repairs vehicles
• Overlooks and evaluates vehicles
• Supervision of employees
• Preventative Maintenance
• Computer input for r’os
May 2012-Nov. 2014 Garda Diesel Mechanic
• Diagnoses and repairs trucks
• Orders parts
• Offers road side service
• Computer input for r’os
• Preventative Maintenance
1992-2011 Continental Acura Automotive Technician
• Automotive diagnostic analysis, repair and maintenance of vehicles using Honda Diagnostic System
• Strong interpersonal skills working with team members and customers
• Completed Acura Certification
• Completed some of the ASE certifications
• Maintained an excellent customer satisfaction rate and received 100% on customer surveys for last year and a half and fixed the vehicles right the first time
• Located the required bulletins and warranty information for correct repair procedures or customers’ inquiries
• Team Leader
1991-1992 Goodyear Road Master Auto Repair Technician
• Installed tires and did light to medium automotive repair
• Completed Goodyear certified training program
Education:
• College of Dupage 1992 Completed 2 years of Automotive Program
• West Leyden High School 1984 High School Diploma
Summary of Skills:
• Works well unsupervised
• Hands on problem solving
• Great attention to detail
• Strong communication skills
• Team Player