Alicia V. Domingo
Baldwin, NY *1510
*******@*****.***
To Whom It May Concern:
Currently I am the Human Resource Director of a Non
Profit Guidance Center. I have been afforded the opportunity here to
work in many departments and have enhanced each one to run more
efficiently and effectively. Upper Administration look to me to
guide them in the right direction when things appear
to be going wrong. I am the "troubleshooter" no matter
what the trouble is. With my open door policy
staff feel free to come speak to me about issues they have
with co workers or their Supervisors and always
leave my office feeling relieved and happy to work here.
I have established a wonderful rapport with the
Union -1199SEIU and that relationship provides for a
seamless CBA renewal and happy employees.
I am hard working, great at multi-tasking, energetic
and love to work. I look forward to a new opportunity
and expanding my knowledge base. As well as offering my
experience to a new environment from which
both parties can benefit. I thank you in advance for
consideration.
Alicia V. Domingo
741 Stanton Ave.
Baldwin, NY 11510
*******@*****.***
Qualifications
Several years of experience supervising Human Resources,
administering benefits, initiating innovative ideas, successful
negotiating with local union, trouble shooting issues with
staff.
Extensive experience in facilitating operational infrastructures.
Exceptional communication/interpersonal and organization skills.
Experience
North Shore Child & Family Guidance Center
Director of Human Resources and Operations
1/03-
present
. Created the Guidance Center
first Human Resource
Department in 2003,
Centralizing all functions
of Human Resources under
one department
. Administer, negotiate and
maintain all health
benefits, 403b, and
Pensions for entire Agency.
Over the years have saved
the Agency hundreds of
thousands by modifying plan
options and staff
contributions.
. Successful meditation rate
between union and
management maintaining a
grievance free environment
with Union(1199 SEIU)
since my employment.
. Advise upper Administration
in regards to disciplinary
action with employees.
. Years of successful CBA
negotiations.
. Recruit, hire, and orient
all new staff.
. Created and implemented
policies regarding paid
time off, personnel
policies, time efficiency
with staff.
. Supervise payroll through
ADP for a staff of 130
employees.
. Educate supervisors on
disciplinary actions as it
pertains to EEOC
requirements, Workers
Comp,Union CBA, and Labor
Relation
. Troubleshoot in every
aspect of the Agency
regarding front desk
procedures, collections,
and overall operations of
the Agency.
. Worked directly with the
Executive Director in
regards to the
infrastructure and all
actions to be taken place
with the employees.
. Worked hand and hand with
Controller to manage the
budget for over 20
different funding sources,
as well as providing year
end information for
internal audits.
Executive Assistant
10/00-01/03
. Functioned as principal support staff person to Executive
Director of Non-profit mental health agency, providing
comprehensive administrative and clerical support services.
. Organized and managed work schedule. Coordinated communications
flow with Legislators, staff, Mayor's Office, public and
private officials and general public.
. Prepared Directors scheduled events, organized/presented
information in a useful format. Administered-work flow
. Performed the administrative functions in support of the CEO.
. Required a in depth knowledge of the Agency, the industry, the
financial community, the contributors, the clients, the
mental illness community, etc.
. Prepare and type office reports maintain supervisor and staff
member appointments and travel calendars.
. Processes new employees, handled employment verifications, and
maintained and updated personnel files.
. Assisted in updating code of personnel policies.
. Monitored purchases, utilities bills for accuracy, and
successfully worked with vendors to maintain best and most current
pricing.
. Oversee all order processing, scheduling, and inventory control
functions for three locations.
. Handle sourcing of vendors, contract negotiation, purchasing,
correspondence, and account adjustments and inventory
control.
VALTECH RESEARCH INC. Assistant Office Manager
1997-2001
Coordinated the supervision and support of 5 Field Representatives.
Consistently improved the return time on all outstanding work.
Confirmed the accuracy of all legal documentation before delivery to
clients.
Worked as operations manager for PERMITS PLUS ONLINE
Assisted in the promotion and development of this fledgling online
business
Helped improve all referral contacts and assist in all third party
contracts.
Administered the services of Architects, Carpenters and other
licensed professionals to potential Homeowner and Business.
Technical Skills
Microsoft Word, Excel, Powerpoint, Accumedic billing Systems, MIPS
Accounting
Education - SUNY Old Westbury- B.S Industrial & Labor Relations,
Notary Public
References Available upon request