Sales Service
Resume:
Nieves Margaret Reynolds
**** ********** ****., ****** ******, Tx. 78070
******@***.***
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Nieves Margaret Reynolds
**** ********** ****., ****** ******, Tx. 78070
******@***.***
Expertise
• Excellent oral communication skills, including strong presentation and facilitation skills.
• Strong written communication skills.
• Technology skills, including internet research and understanding of wikis and blogs
• Strong ability to work as a member of a team.
• Skill in communicating effectively with clients at all levels.
• Exceptional instructional design skills and knowledge of current training and development trends.
• Strong understanding of adult learning principles; robust project management skills; and
experience applying these skills globally.
Education
• Principal Certification – Texas State Board of Education
• Master of Education – Texas Wesleyan University, Major: Curriculum and Instruction Minor:
Instructional Technology
• Bachelor of Arts – University of Texas at San Antonio
Certifications
• Principal Certificate - Early Childhood – 12
• Texas Teacher’s Certificate: Elementary Education, Reading, Early Childhood, ESL (English as A
Second Language)
• Leadership Coaching
• Crucial Conversations (Vital Smarts)
• ISO 9001:2014 Quality Management Internal Auditor
Professional Experience
3/2014 – Presently Contract Based
Elevate k12 - Content Writer and Online Tutor
• Create and edit online curriculum and lessons for Reading (3,4,5,6,7,8 &9), Elementary Math
(3,3), and Social Studies (8).
• Online Tutor Grade 7 Reading, Grade 8 Social Studies, Grade 7 Math
Tutor students in an online environment.
Innovate4thekids.com – Content Writer
• SAT Test Prep
• K-12 Professional Development Trainings (Educational Leadership, Curriculum, Data Analysis )
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Nieves Margaret Reynolds
8001 Kenilworth Blvd., Spring Branch, Tx. 78070
******@***.***
8/2011 – 3/2014 H&M Industries, LLC, San Antonio, Texas
Office/Sales Manager
• Support company operations locally and with customers in Latin America by maintaining office
systems, Human Resources, software (QuickBooks), and supervising staff. Keep management
informed by reviewing and analyzing special reports; summarizing information; identifying trends.
Develop Quality Management System based on ISO9001-2010 Standards for ISO certification.
Resolve customer complaints regarding sales and service. Monitor customer preferences to
determine focus of sales efforts. Direct and coordinate activities involving sales of manufactured
products. Determine price schedules and discount rates. Review operational records and reports to
project sales and determine profitability. Direct, coordinate, and review activities in sales and service
accounting and recordkeeping, and in receiving and shipping operations. Provide quotes and follow up
with customer in timely fashion. Assist in collection of past due accounts.
8/2010 – 8/2011 Educational Consultant, Self Employed
• Plan and coordinate educational practices for specific subject area or grade level. Develop programs for in-
service education of teaching personnel. Leadership Coaching. Confer with lay and professional groups to
disseminate and receive input on teaching methods. Review and evaluate curricula for use in schools and
assist in adaptation to local needs. Conduct workshops, committees, and conferences designed to promote
intellectual, social, and physical welfare of students.
7/2006 – 8/2010 Education Service Center Region XIII, Austin, Texas
Project Coordinator, Campus Snapshot
• Develop and lead campus and distinct support process, for the Campus Snapshot.
Research and develop products and services for campus and districts statewide, with an emphasis
on chronically underperforming campuses. Research, analyze, and present current state and federal
school support initiatives.
Train and lead campus teams to assess current state of campus.
Develop Trainer of Trainer's guide for Campus Snapshot process for the Texas Turnaround Center.
Develop and train intervention teams across the state's Education Service Centers in the use of the
Campus Snapshot process.
Create training program for Campus Snapshot team members.
Assist in the development and training of the District Snapshot process.
Develop additional trainings as necessary to assist in school and district improvement efforts.
Collaborate across Education Service Centers in the area of school improvement.
Project Specialist for 21st Century Community Learning Center
• Work collaboratively and communicate effectively with principals, school staff, volunteers, community
agency representatives, and the various school departments. Assure that quality programs are
provided that are linked to building academic programs, and are enjoyable, safe, and
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Nieves Margaret Reynolds
8001 Kenilworth Blvd., Spring Branch, Tx. 78070
******@***.***
student/community friendly. Work with site coordinators to develop and carry out in-service training
plans for site staff and volunteers
7/2004 – 7-2006 Karnes City Independent School District, Karnes City, Texas
Assistant Principal - High School and Junior High School, 21st Century Grant Campus Coordinator
.
7/2003 – 7/2004 Waelder Independent School District, Waelder, Texas
District Assistant Principal - District Instructional Technology Coordinator
8/1991 – 7/2003 Comal Independent School District, New Braunfels, Texas
Classroom Teacher, ESL Teacher, Reading Specialist
References available upon request.
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