Sales Manager
Resume:
Tim Driscoll
Burlington, WI 53105
*********@***.***
Summary of Qualifications:
Business professional with extensive experience in the healthcare industry
in the areas of business development, sales, technical support, quality and
product management.
Skills
. Strong organizational skills.
. Skilled in problem solving and troubleshooting.
. Talented and determined individual who achieves results.
. Reputation as a dependable and accountable employee.
. Hardworking, reliable, able to collaborate in a team enterprise.
. Experienced user of Microsoft Word, Excel, PowerPoint and Outlook.
Work Experience:
Heathrow Scientific, LLC, Vernon Hills, IL
Product Manager
(2012 - present)
. Identify, research and initiate new products into the development plan.
. Perform financial analysis of proposed products.
. Conduct customer focus groups to identify new product ideas and
development.
. Perform and analyze market research.
. Prepare and deliver presentations of the above areas.
Aurora Health Care (2002-2011)
Aurora Health Care -Growth and Market Development, Kenosha, WI
Market Manager
2008-2011
. Responsible for establishing new physician practices and integrating
existing practices into the healthcare system. Developed marketing plans
for physicians and system services.
. Developed, implemented and achieved strategic implementation plans for
market.
. Acted on revenue reports to improve market share by increasing
utilization of physicians and services.
. Achieved strategic market growth goals in 2009 and 2010.
Aurora Health Care - ACL Laboratories, Milwaukee, WI
Sales System Supervisor
2002-2008
. Responsible for staff of four call center consultants.
. Developed marketing, client communications and training materials to
support outreach sales.
. Team Lead on company website and web-based test reporting system
improvements.
. Project lead for developing new service catalog and shipping vendor
selection projects.
LABREPCO Inc., Horsham, PA
Product Specialist (IN, WI, IL)
2001- 2002
. Developed new territory for distributor of molecular testing and capital
equipment into the research laboratory market.
. Set-up product demonstrations and utilized networking with customers and
other vendors to locate potential clients.
Immucor Inc., Norcross, GA
Account Manager (WI, MN, IL)
1997 - 2001
Responsibilities included reagent and capital equipment sales for the blood
donor center, reference laboratory and hospital transfusion service.
. Utilized consultative sales process focusing on labor savings by
automating testing in the transfusion service and blood centers.
. Territory increase in sales over previous fiscal year - 33% (1999), 22%
(2000).
. Fiscal year 2000 - 3rd quarter - #1 Account Manager.
Abbott Laboratories (1989 - 1997)
Abbott Diagnostics Division, Abbott Park, IL
Hepatitis Quality Product Coordinator (Abbott Park, IL)
1995 - 1997
Responsible for reviewing product changes and related data for content,
accuracy, and compliance to internal and external regulations.
Responsible for the review and investigation of domestic and international
customer complaints relating to product responsibilities.
Project team lead to produce an educational video and guide for customer
training. Received Beyond 2000 award for leadership role in this project.
Team member on cross functional quality, new product development, product
launches and process improvement teams.
Interfaced with external / internal customers to address quality issues
with reagents and instrumentation.
Customer Advocate - Abbott Laboratories (Abbott Park, IL)
1994
Responsible for investigation and resolution of internal and external
customer complaints.
Prepared and presented educational seminars for internal departments to
interface with the customers.
Designed, planned and implemented marketing surveys for external customers
to bring the voice of the customer into the product development process.
Technical Support Specialist - Abbott Laboratories (Birmingham, AL)
1989 - 1994
Responsible for all diagnostic instrument and reagent technical support in
the sales district in the areas of chemistry, hematology, infectious
disease testing, therapeutic and abused drug monitoring.
Developed and presented workshops and inservices for training related to
reagents, instrumentation and infectious disease testing.
Regional TSS of the 3rd Quarter 1993, Runner-up Regional TSS 1st Quarter
1993.
Our Lady of the Lake Regional Medical Center, Baton Rouge, LA
Assistant Supervisor Transfusion Service
1986 - 1989
Actively involved in all aspects of the transfusion service, serology
(infectious disease testing) and donor center both technically and
administratively.
Decreased operating expenses by decreasing supply costs and implementing
new testing procedures to improve staff productivity.
Increased revenue for department by shipment of recovered plasma and
surplus blood components.
Managed a staff of 15 technologists.
Tulane Medical Center, New Orleans, LA
Senior Medical Technologist
1985 - 1986
Supervised a staff of three medical technologists in the transfusion
service and donor testing area.
Served as technical resource for laboratory transfusion service and donor
center.
United Blood Services, Cheyenne, WY
Technical Director
1983 - 1985
Actively involved in all technical and administrative aspects of the blood
center's operation.
Increased center revenue through improved product management, increased
staff productivity, lower operating costs, increased reagent / derivative
sales and expansion of business territory.
Performed workshops and in-services for hospital nursing and laboratory
staffs on a variety of topics including infectious disease testing.
Managed a staff of 18.
Education:
Bachelors of Science in Medical Technology (1981), Texas Tech University,
Lubbock, Texas
Master of Business Adminstration (2000), University of Wisconsin-Parkside,
Kenosha, Wisconsin
Other Activities:
Wheatland Center School Board - Wheatland, WI - 2007 to present.
Driscoll Farrier Services, LLC - Sole proprietor - 2011 to present.
Certifications:
Medical Technologist (ASCP); Specialist in Blood Banking (SBB)
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