Account Executive Data Entry
Resume:
Kendra M. Clark
*** ***** *** ***** ************, TN 37128
*********@*********.***
Summary of Qualifications
Award-winning, resourceful, and meticulous operations and business
development professional; proven independent and multi-site experience in
executive leadership, change management, fiscal and compliance restoration.
I am a self-motivated executive leader with expertise in enrollment,
retention, financial aid, and strategic planning. A decisive and critical
thinker, motivator, team leader, and trainer with strong coaching and
training competencies; fully capable of facilitating business growth and
development to ensure positive results. Effective organizer has a proven
history coordinating and developing student, staff, and community
relationships.
Key Achievements
. Developed and implemented financial training program that provided
over 250K in cost saving to company in rollout year.
. Generated over $2 million dollars in new business revenue for assigned
territory in less than 12 months.
. Successful joint vent with business office to improve campus bad debt
to less than 4% per budget (FY 2013)
. Third overall for highest "actual cash over budgeted cash (142%)" of
54 schools for the (FY 2011)
. "Award for Excellence" (FY 2013) in recognition of effort and
dedication to school mission
. "Circle of Excellence" Award (2012). Of 54 school & 2000+ employees 8
Financial Aid Directors received the award
Professional Experience
fortis Institute, Nashville, TN September 2009-
August 2014
Director of Financial Aid
. Compliance regulations of all federal, state, institutional and
accreditation guidelines.
. Direct the overall function of the financial aid office, recruit,
supervise and assist staff in their professional development and
overall effectiveness. Work with staff to meet or exceed given
quarterly goals including packaging, processing, and receivables.
. Analyze, reconcile, and improve reporting & processes: profit & loss;
audits; budget & forecast; revenue reconciliation
. Perform quarterly internal audits and training based off audit
findings
. Expedite student accounts: billing & revenue reconciliation, bad debt,
& cash
. Manage Accounts Receivables & Third party Invoice Manger
. Proven ability to develop a culture of continuous process improvement
and implementation in all areas of operations(e.g., streamline
procurement processes with vendors, collections process to improve bad
debt to less than 4% per budget; cross-department collaboration to
improve functionally)
. Direct & delegate purchase process for all campus capital
expenditures, books, faculty teaching materials
. Develop internal & external client relationships(e.g., faculty, staff,
students, &outside agencies)
Kaplan inc., Nashville, TN
September 2008- September 2009
Assistant Director of Financial Aid
. Control student financial aid packaging, determine aid eligibility,
and administer regulations, procedures, and timely packaging.
Compliance regulations of federal, state, institutional and
accreditation guidelines. Training new employees on federal/state
regulations, computer system, and the policy and procedures of the
company
Sallie Mae Inc, Nashville, TN, September 2005-
December 2007
Student Lending Account Executive
. Develop, managed, maintain, and grow relationships with over 100
college & university clients in the Tennessee, Alabama, & Kentucky
territory. Grew existing loan volume by over $3 million dollars in
assigned territory in first fiscal year.
. Interpreted & trained school clients on new and current Title IV
regulations, software, & products.
. Problem solve & trouble shooting direct contact for school clients
. Analyzing competitive products and services in terms of features,
benefits, and price point
Daymar College, Nashville, TN, May
2003- September 2005
Senior Financial Aid Officer
. Control student financial aid packaging, determine aid eligibility,
and administer regulations, procedures, & timely packaging. Monitor
efficient, expeditious financial aid: electronic data entry,
transmission, reconciliation, payment, records and quality service to
ensure strict compliance regulations. Assist in the implementation of
workshops both on and off campus designed to educate the community
about financial aid opportunities
Education
Bachelor of Science in Interdisciplinary Studies (B.S)
Tennessee State University, Nashville, TN
Master of Business Administration (MBA)
Sullivan University, Louisville, KY
Anticipated Graduation Date December 2015
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