Customer Service Representative

KIRILL "CAINE" KORCHAGIN

E-mail: ******@*****.*** Phone: +1-310-***-****

PERSONAL First work in my life was at the age of 15 -

Reporter/Writer/Journalist at the Main City

Newspaper.

Extremely quick study, multitasking, great

team player

Responsible and will take the initiative

Enthusiastic, self-motivated and aspirant for

professional growth

Interpersonal and communication skills

Bilingual (Russian, English)

QUALIFICATIONS Customer service experience

Restaurant and office managing experience

Advertising and marketing experience

Writing and editing experience

Experience in construction design and

planning

Experience in writing, arranging music

Excellent computer skills

COMPUTER SKILLS All Windows and Mac OS

MS Office (Excel, Word, PowerPoint, etc.),

Internet, Social networking

AutoCAD, KOMPAS

Adobe Photoshop, CorelDraw.

Sony Vegas, iMovie, Final Cut, Avid Media

Composer

Image-Line Fuity Loops, Propellerhead Reason,

Steinberg Cubase, Logic Pro, Cakewalk Sonar,

Ableton Live, Avid Pro Tools, Presonus Studio

One.

CAREER HISTORY

Feb 2013 - May 2013

Company Ostrow and Company, The Division of Repflix Inc.

Position Office Manager / President's Assistant

Duties

. Managed the Submissions Department by developing the client base

through film festivals, conventions and personal enquiries and

supervising employees.

. Reviewed and coordinated SEO direction of the company along with

social networking, detected and eliminated technical issues with

computers, electronics and software.

. Performed all administrative tasks to ensure smooth and

efficient office workflow, attended and participated in

major meetings, performed data entry, created and maintained client

base.

. Collaborated with President to coordinate and develop new staff of the

company by running group interviews and setting up schedules.

. Initiated the new direction towards Russian film industry by

negotiating with producers and agencies.

Mar 2011 - Dec 2012

Company "All Stars" Holding

Position Restaurant manager

Duties

. Trained new service staff to completely focus on delivering a quality

customer experience.

. Verified incoming shipments, checking specifications and quantities.

. Analyzed market and re-focused business initiatives in response to

market changes.

. Managed recipe development, menu planning, and menu design functions

for special events, which comprised determining nutritional value,

palatability and cost for each serving.

. Fostered a team atmosphere through coaching, training, communication,

and motivation.

Sep 2011 - Sep 2012

Company MGID Inc.

Position Copywriter

Duties

. Developed widgets by researching and applying graphic part along with

the proper creative writing.

. Researched social networking space for the proper writing.

. Managed the database of clients and employees working remotely.

Oct 2011 - Dec 2011

Company Promo Agency "O2"

Position Writer/Journalist

Duties

. Wrote articles for the "V" magazine.

. Composed reviews of specific parts of local market by observation and

analyzing products and companies.

. Communicated and negotiated with companies' representatives and

marketers.

. Developed advertising, promotional, client-oriented articles and

reviews to be published in a big promo magazine.

Jun 2010 - Aug 2010, Jun 2011 - Aug 2011

Company OJSC "Magnitogorsk Institute on Metallurgical Plants

Projecting"

Position Engineer-Designer (Master plans of plants)

Duties

. Produced and developed master plans for all kinds of metallurgical

facilities using AutoCAD, KOMPAS, etc.

. Prepared and calculated engineering documentation for domestic and

international companies and plants.

. Maintained the quality of work to ensure strict adherence to

Municipality Regulations.

. Developed and maintained the project for the Indian plant alone,

redesigned gas and water abduction systems and several buildings along

with replanning the facility with a better solution for new

metallurgical vessels and technical upgrading.

. Performed project estimating along with quantitative and qualitative

analyses.

May 2009 - Sep 2009

Company Ltd. "Advertising Center"

Position Advertising Designer - Customer Service Representative

Duties

. Designed advertising products such as billboards, brochures, business

cards and many other.

. Arranged marketing and advertising plans through market researches and

tight collaboration with clients.

. Directed all aspects of staffing, personnel policy, facility

maintenance, and customer service.

. Efficiently operated complicated printing machines along with the

maintenance and repairs.

May 2008 - Aug 2008

Company Ltd. "Cascade"

Position Land Surveyor (Contract)

Duties

. Conducted full land survey of hilly terrain for future construction of

a ski resort.

. Developed and designed a topographic plan of the terrain.

. Implemented leveling measurements and calculations of excavation

volumes.

. Efficiently operated surveying equipment and devices.

. Projected water supply, sewerage and drainage systems.

Jun 2005 - Oct 2006

Company Newspaper "MagWorker"

Position Writer/Journalist (Columnist)

Duties

. Wrote and composed articles for every weekend issue.

. Researched and analyzed market for video games to make objective and

reasonable reviews in my own Friday column.

. Provided reports about all major local events by attending them along

with interviewing people and writing the final draft.

. Was the youngest journalist in the history of city.

EDUCATION AND CERTIFICATIONS

. Master in Civil Engineering, Magnitogorsk State Technical University.

. Professional Communications Interpeter/Translator (Associate's

Degree), Magnitogorsk State Technical University.

. 4 years of Music School.

Contact this candidate